That indicates a BIOS Recovery Image not found. You can try powering down the entire PC then boot it again but inasmuch as this is a new system I would suggest calling Dell tech support and give them the diagnostic code. They may have to arrange service for the system.
You can try a reset by unplugging the system from the wall and press and hold the power button for 30 seconds. Then reconnect the system to the wall receptacle.
Given it is a fairly new model the battery ought to be good. No indication to replace it. I think it is possible that the 7000 new from factory was doing an auto Windows and firmware update which failed and could not recover bios. You really should return it to Dell for repair or replacement.
wx5768
4 Posts
0
December 6th, 2022 05:00
I tried the reset by unplugging the system from the wall and the press the power button for 30 seconds.
but it didn't work at all.
JOcean
9 Legend
•
12.6K Posts
1
December 6th, 2022 05:00
That indicates a BIOS Recovery Image not found. You can try powering down the entire PC then boot it again but inasmuch as this is a new system I would suggest calling Dell tech support and give them the diagnostic code. They may have to arrange service for the system.
You can try a reset by unplugging the system from the wall and press and hold the power button for 30 seconds. Then reconnect the system to the wall receptacle.
redxps630
9 Legend
•
15.4K Posts
1
December 6th, 2022 08:00
Try clear cmos settings
wx5768
4 Posts
0
December 6th, 2022 08:00
Thank you, I just tried coin-cell battery pull off for 5mins and pull in, but it didn't work.
I only have one coin cell as I have only one computer, can't replace it.
redxps630
9 Legend
•
15.4K Posts
1
December 6th, 2022 09:00
Given it is a fairly new model the battery ought to be good. No indication to replace it. I think it is possible that the 7000 new from factory was doing an auto Windows and firmware update which failed and could not recover bios. You really should return it to Dell for repair or replacement.
wx5768
4 Posts
0
December 6th, 2022 11:00
Yes, that is reasonable.
I have already replaced with new one , just this is, but it only works for 3 days.
Old one happened after updating windows, it only worked for one day, seems like I should return this for replacement again.
Thanks.