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August 4th, 2019 19:00
System Restore or Image Restore Question
so i recently bought a optiplex 3010 from a friend, it has the original seagate 500gb hard drive(i confirmed this, i took the pc apart and verified that the model matched the one that dell says it shipped with) it has a "recovery drive" that is unaccessible, but booting into windows 10's advanced boot menu, there is the option to recover from a image or drive, but no luck there( for got to mention, this is a dell optiplex 3010, 500 HDD 8gb ram, sff, i5, and a recovery partition, this has 2 stickers, a windows 10 key for refurb pc's, and a DO NOT USE win7 HP dell coa) my problem i bring to you, is i have this recovery partition and the software used to make the dell official images for restoring pc's says it has an images but none found for recovering, what can i do?
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fireberd
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August 5th, 2019 03:00
Best option is to use the Windows Media Creation tool and make a bootable disc or USB drive to use to recover.
As this is a used PC and obviously did not come with Win 10 the Dell recovery is no longer valid.
The Media Creation tool will give you Windows 10 to reinstall if needed.
The other option is to use a disc image (backup) program such as the Free (and popular) Macrium Reflect and make a complete disc image (all partitions) to a separate hard drive. Actually you should be making periodic disc images, anyway, and if there is a problem you can easily restore the hard drive to the latest disc image (with very little data loss).
How to create a Win 10 with Media Creation Tool
Macrium Reflect Free