To assist you better in troubleshooting, it would help to know how many times the amber light is blinking. There are Diagnostic Indicator codes we can look up.
From memory the button flashes 2 quick flashes followed by a long flash, indicating motherboard as a broad diagnosis, but the Optiplex runs faultlessly for months at a time till the power fails for longer than my UPS can keep it running. The power up workaround I mentioned in my first post always seems to work now and then it runs as it should, sleeps wakes, reboots etc. From memory it never crashes or spontaneously re-boots either
I've been having this same issue with a different behavior on my Optiplex 9010.
1. I would press power button but would not POST, amber light would start blinking pattern 2-1 (bad mb).
2. I have a workaround to power on as normal. I basically hold the PSU test button and sometimes fans go crazy and I have to disconnect power cable and try again.
Sometimes I press power button and turns right on.
3. When powered on. And I turn off the computer. It would normally turn on if the power button is pressed before a certain time (say 30min-1hour after shutoff). This would happen even if left on sleep mode. But after this certain time, it would show the same amber light and no POST again.
AND REPEAT...
I must add that I have changed the CMOS battery and ran hard reset (draining power and do CMOS reset) about 5-7 months ago and my computer worked flawlessly until recently this past month it has had the same behavior. (Last amber code was different as well, 2-3 if I can recall? But no certain)
I came to the thread because it seems we aren't the only ones experiencing this type of issue. I will try CMOS replace and hard reset today.
Could you please keep me (us) updated on the new PSU replacement?
I am suspecting that this may be a factor of failure in my PC due to all the electronics plugged in on same outlet.
I will do some testing also, will keep an update on this post.
I have the same blink sequence (2 short 1 long) meaning bad M/B. My work around is unplugging the psu, removing the newly replaced cmos battery, holding down the power button for 1 full minute and then powering back on. I don't understand why the M/B could be bad if it runs all day after doing this. Any help would be appreciated
Meanwhile, I'm going to suggest the BIST Test on YouTube. I see now they call it "retired," but I like it better than their newer one. The distracting background music drives me nuts in the newer one. The BIST test is a good way of checking various computer components.
You might also try going into the F12 Boot Menu. Select Diagnostics. Run full diagnostics. It might take hours, so one can always let it run overnight. There is the quick option, but if nothing comes up, you'll wind up running full diagnostics any way.
Dell Support Assist can also scan you PC and do diagnostics. Full will probably take at least 40 min.
I did the BIST test a while ago and from memory it passed when everything was connected. The power supply would start for a short burst of fans and lights on but would not boot up. I will maybe revisit the test when I get the new PSU after I shut it down. I will also try the Dell diagnostic over night and see what it comes up with.
If it can help someone, I was in the same situation. First the lights seems to indicate a bad Power Supply. Swapped it for a new one but then I had the 2.1 Light coming. Try resting CMOS and BIOS, no joy... Then the computer will not power at all. Out of idea I replace the fresh new CR2032 battery I added during the Power Supply swap. Waited 10 seconds and now the computer boot and no light blinking. It may be too early to shout victory here, as the computer is only on for about 30 minutes, but time will tell.
I am still no closer to the real solution to this. I replaced the cmos battery a while ago but it made no difference. I have a replacement power supply, but have not bothered to fit it as I just never turn the Optiplex off now and use the power lead method of starting if the Optiplex shuts down when the UPS batteries die in a power outage. I just put the Optiplex to sleep at night and it wakes no problem. At least I have got a few years down the track with reasonably reliable use while there is some major problem lurking in the background.
bra51776
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October 30th, 2020 11:00
To assist you better in troubleshooting, it would help to know how many times the amber light is blinking. There are Diagnostic Indicator codes we can look up.
the baz
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24 Posts
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October 30th, 2020 14:00
From memory the button flashes 2 quick flashes followed by a long flash, indicating motherboard as a broad diagnosis, but the Optiplex runs faultlessly for months at a time till the power fails for longer than my UPS can keep it running. The power up workaround I mentioned in my first post always seems to work now and then it runs as it should, sleeps wakes, reboots etc. From memory it never crashes or spontaneously re-boots either
bradthetechnut
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9.4K Posts
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October 30th, 2020 18:00
Ok @the baz, do you want responses in this thread or the other one? - https://www.dell.com/community/Optiplex-Desktops/Optiplex-9010-Does-not-turn-on-Blinking-orange-light/td-p/6128509/page/3
the baz
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24 Posts
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October 31st, 2020 02:00
I am happy to keep it in this thread, but I only recently saw your reply in the other thread, so that is why I replied to it in that thread.
DeeTheDev
1 Message
2
October 31st, 2020 04:00
Hello @the baz
I've been having this same issue with a different behavior on my Optiplex 9010.
1. I would press power button but would not POST, amber light would start blinking pattern 2-1 (bad mb).
2. I have a workaround to power on as normal. I basically hold the PSU test button and sometimes fans go crazy and I have to disconnect power cable and try again.
Sometimes I press power button and turns right on.
3. When powered on. And I turn off the computer. It would normally turn on if the power button is pressed before a certain time (say 30min-1hour after shutoff). This would happen even if left on sleep mode. But after this certain time, it would show the same amber light and no POST again.
AND REPEAT...
I must add that I have changed the CMOS battery and ran hard reset (draining power and do CMOS reset) about 5-7 months ago and my computer worked flawlessly until recently this past month it has had the same behavior. (Last amber code was different as well, 2-3 if I can recall? But no certain)
I came to the thread because it seems we aren't the only ones experiencing this type of issue. I will try CMOS replace and hard reset today.
Could you please keep me (us) updated on the new PSU replacement?
I am suspecting that this may be a factor of failure in my PC due to all the electronics plugged in on same outlet.
I will do some testing also, will keep an update on this post.
Thank you!
the baz
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24 Posts
0
October 31st, 2020 05:00
Will definitely post an update when I fit the PSU or if I discover anything new
Baz
charliebrain
2 Posts
0
October 31st, 2020 11:00
I have the same blink sequence (2 short 1 long) meaning bad M/B. My work around is unplugging the psu, removing the newly replaced cmos battery, holding down the power button for 1 full minute and then powering back on. I don't understand why the M/B could be bad if it runs all day after doing this. Any help would be appreciated
bradthetechnut
7 Technologist
•
9.4K Posts
2
October 31st, 2020 13:00
Meanwhile, I'm going to suggest the BIST Test on YouTube. I see now they call it "retired," but I like it better than their newer one. The distracting background music drives me nuts in the newer one. The BIST test is a good way of checking various computer components.
bradthetechnut
7 Technologist
•
9.4K Posts
2
October 31st, 2020 13:00
You might also try going into the F12 Boot Menu. Select Diagnostics. Run full diagnostics. It might take hours, so one can always let it run overnight. There is the quick option, but if nothing comes up, you'll wind up running full diagnostics any way.
Dell Support Assist can also scan you PC and do diagnostics. Full will probably take at least 40 min.
the baz
1 Rookie
•
24 Posts
1
October 31st, 2020 14:00
I did the BIST test a while ago and from memory it passed when everything was connected. The power supply would start for a short burst of fans and lights on but would not boot up. I will maybe revisit the test when I get the new PSU after I shut it down. I will also try the Dell diagnostic over night and see what it comes up with.
GonzagueGB
1 Message
0
February 16th, 2021 17:00
Hi,
If it can help someone, I was in the same situation. First the lights seems to indicate a bad Power Supply. Swapped it for a new one but then I had the 2.1 Light coming. Try resting CMOS and BIOS, no joy... Then the computer will not power at all. Out of idea I replace the fresh new CR2032 battery I added during the Power Supply swap. Waited 10 seconds and now the computer boot and no light blinking. It may be too early to shout victory here, as the computer is only on for about 30 minutes, but time will tell.
the baz
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24 Posts
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April 12th, 2022 14:00
I am still no closer to the real solution to this. I replaced the cmos battery a while ago but it made no difference. I have a replacement power supply, but have not bothered to fit it as I just never turn the Optiplex off now and use the power lead method of starting if the Optiplex shuts down when the UPS batteries die in a power outage. I just put the Optiplex to sleep at night and it wakes no problem. At least I have got a few years down the track with reasonably reliable use while there is some major problem lurking in the background.
bradthetechnut
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9.4K Posts
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April 12th, 2022 15:00
Hi @the baz,
Surprised to see this thread still going. Does the power light only blink amber while the PC is plugged into the UPS?
charliebrain
2 Posts
0
April 12th, 2022 16:00
yes, it is always powered through the ups
bradthetechnut
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9.4K Posts
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April 12th, 2022 16:00
Have you tried it in a regular outlet to see if it's an effect of the UPS?