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February 17th, 2018 16:00

Dell OS Recovery Tool down?

Is Dell OS Recovery backend server down?

I been trying to download Dell Recovery Image using Dell OS Recovery Tool but keep getting " No OS images for the tag though images exist for the product"

I tried different service "Recovery image currently unavailable"

 

Wondering when Dell is going fix this issue?

It's been down for couple of days.  

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February 17th, 2018 16:00

Is not a website, it's Dell Recovery Tool program.

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38.4K Points

February 17th, 2018 16:00

What URL is it trying to reach ?

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47K Posts

February 21st, 2018 04:00

" No OS images for the tag though images exist for the product"   for what Model Dell?

Dell does not have XP or Vista or 7 Media Downloads for 2009 and earlier models.

 The tool is here:

https://downloads.dell.com/folder04498009m/1/dell-usb-recovery-tool_wjfv2_win_2.0.2.0_a00.exe

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February 21st, 2018 06:00

I tried on Dell Optiplex 3050, Optiplex 7450 AIO, Optiplex 7050.  Trying to download Dell OEM Windows 10 Recovery image.  

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