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February 9th, 2014 09:00

Boost Mode on a Dell UPS 1920W

Hello,

I have upgraded my DELL UPS 1920W to the last firmware, 01.14.0003 and I am using the last Local Node Manager. 

In the evenement log, I see a lot of Entering Boost Mode records and also returning to normal mode 

Is it normal ? 

what doest it mean ? 

I include some records of the log file

"Date","Nœud","Type","Niveau","Objet","Valeur","Message"
"2014/02/09-17:37:58.595","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-16:30:54.905","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-16:16:54.150","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-16:10:53.873","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-16:08:53.841","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-15:52:52.915","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-15:41:52.135","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-15:37:52.005","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-15:36:51.985","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-15:29:51.704","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-15:28:51.674","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-15:09:50.110","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-14:53:48.687","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-14:52:48.576","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-14:43:47.647","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-12:36:40.789","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-12:35:40.769","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-12:22:40.258","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-12:19:39.877","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-12:16:39.747","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-12:01:38.645","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-11:36:37.323","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-11:35:37.277","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-11:34:37.211","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-11:27:36.918","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-11:15:35.963","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-11:13:35.931","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-11:12:35.905","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-11:10:35.803","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-10:25:33.125","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-10:24:33.089","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-10:23:33.053","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-10:22:33.047","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-09:27:30.044","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-09:25:29.894","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-06:42:20.552","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-06:41:20.532","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-06:10:18.256","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-06:09:18.236","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-06:04:17.614","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-05:55:16.612","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-05:46:16.292","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-05:40:16.015","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-04:51:12.732","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-04:50:12.696","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-04:38:11.624","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-04:37:11.277","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-04:36:11.251","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/09-04:34:11.169","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/09-04:29:10.968","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-23:02:52.268","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-22:43:50.922","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-22:38:50.752","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-20:55:44.307","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-20:54:44.287","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-18:54:36.653","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-18:53:36.337","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-18:52:36.320","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-18:45:35.949","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-18:43:35.879","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-18:40:35.748","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-18:24:35.024","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-18:12:34.161","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-18:08:34.061","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-18:06:33.881","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-18:02:33.770","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"
"2014/02/08-17:59:33.460","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","2","UPS.PowerConverter.Input[1].PresentStatus.Boost","1","Mode boost"
"2014/02/08-17:56:33.339","Dell UPS Tower 1920W HV UPS LI T 1920","Evènement","1","UPS.PowerConverter.Input[1].PresentStatus.Boost","0","Retour du mode boost en mode normal"

March 4th, 2014 12:00

Boost mode means the UPS is taking the input voltage and boosting it to the correct output voltage without having to have the UPS go on battery. If this is happening often then either the UPS is set to the wrong output voltage (set to 240 when input is really 220) or there is an actual issue with the input voltage to the UPS. Having the UPS operate in boost mode does not effect reliability.

16 Posts

February 1st, 2015 05:00

Hello

I still have boost mode alerts, and checking the ouptut voltage, it is set at 230V

but the input voltage is around 208/210V

I would like to set the output voltage to 220V (to avoid all hte boost mode alerts) but from the panel I cannot change the output value

and in the local node management software, there is no possibility to change the output value

question: is it possible to change the output voltage value ? if yes How ? 

thanks for any help

regards

yves

February 1st, 2015 14:00

To change the input voltage of the UPS it has to be in the Standby mode (AC still connected to the input but the outputs off). Once you are in Standby mode you can go through the LCD menu of the UPS to change the output voltage. You cannot change the output voltage while the UPS is running (outputs on).

February 2nd, 2015 08:00

1920T = 1920W Tower

1920R = 1920W Rack

16 Posts

February 2nd, 2015 08:00

OK, Thanks

but the UPS 1920T is equal to the UPS 1920W ??

I have an UPS 1920W

Yves67

16 Posts

February 2nd, 2015 08:00

Thanks a lot for your answer

I will try it as son as I can shutdown the server 

BTW : do you know where I can find the last version of the firmware for the UPS 1920W ?

Thanks again

Yves67

February 2nd, 2015 08:00

Here is the general landing page for the 1920W UPS

www.dell.com/.../drivers

 

The latest firmware is there as well the firmware upgrade tool. The latest ULNM management tool is also there.

16 Posts

February 2nd, 2015 08:00

OK, it is the same...

I can go

THANKS for your help

Regards

Yves67

16 Posts

April 7th, 2015 10:00

Hello,

Last week end I could shut down the server, and I disconnect all the outlets on the UPS 1920W

I tried to change the output voltage, but no way, I cannot change it ???? 

Is there an method to be in stanby mode ? 

I thought with no charge at all I could change the output voltage, but may be I was not in stanby mode ?? 

Thanks for your help

best regards

Yves67

April 7th, 2015 10:00

UPS Standby mode the icon on the LCD display should be the "on/off" power button icon. If you still see the icon that looks like a power plug the UPS is still running.This is called out on the User's Guide Table 4/

16 Posts

April 7th, 2015 11:00

ok, thanks for your answer

but how to switch to the standby mode ? 

April 7th, 2015 12:00

Just pressing the ON/OFF button on the back of the UPS. Hold the button for a few seconds and the LCD diosplay icon will change. This is called out in the User;s Guide.

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