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May 27th, 2013 18:00
AES-NI shows Disabled
Hello,
I have 16 M610 blade servers each with two Xeon X5675. For one of the 16 servers shows AES-NI as being Disabled in the BIOS. The value is blue, i.e. cannot be changed. All servers are running the same BIOS version 6.3.0. Anyone know how to get this option enabled?
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DELL-Josh Cr
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May 28th, 2013 09:00
Hi dell3237,
Was the BIOS recently upgraded? There was an issue with an older BIOS version that was resolved in 2.2.9 where the AES-NI feature would not report correctly and would always show disabled, however this should have been fixed with the BIOS update. If you can verify that the feature is working with the following steps we can determine if it is just a cosmetic issue or if there is another reason why it is showing disabled.
A free web utility (Truecrypt) can be used to verify this functionality in the processor from within Windows-
www.truecrypt.org/downloads
Use the following steps to verify the Intel AES-NI setting on a system:
TrueCrypt Application >> Settings menu >> Performance
dell3237
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May 28th, 2013 12:00
Hi Josh,
Thanks for your reply. The reason I started investigating this is that most of the blades are in a vSphere cluster and vMotion cannot occur on and off of this host because of CPU flag incompatibilities, specifically AES-NI instructions. All the other hosts can vMotion between each other fine and show 'Enabled' in the BIOS. I'd prefer not to have to install a different OS to test if AES-NI is enabled or not.
dell3237
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May 28th, 2013 12:00
Hi Josh,
I have a CentOS 5 guest OS on the server. /proc/cpuinfo does not include 'aes' in the flags line.
DELL-Josh Cr
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May 28th, 2013 12:00
What are the Guest OSes on the server? AES-NI will pass through to the guest, so if you are running Windows on the VMs you can use the previously mentioned method, or if you are running Linux VMs you can use the following command to see if it passing to the OS.
dmesg | grep –i aes
dell3237
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May 28th, 2013 13:00
I noticed that CentOS 5 didn't show it for the other hosts either so I deployed a CentOS 6 guest OS. It shows AES for the other hosts but not the host that shows Disabled in the BIOS.
dell3237
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May 28th, 2013 14:00
Hi Josh,
Nope EVC is not enabled on the cluster. We are using ESXi 5.1. I'll try resetting the BIOS and seeing if that fixes it.
DELL-Josh Cr
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May 28th, 2013 14:00
Thanks for checking that. It does look like it is disabled for some reason and it is not a reporting issue. What version of VSphere are you running? Is EVC enabled on the cluster? Can you have downtime to try and reset one of the motherboards to default with the NVRAM reset jumper.
ftp.dell.com/.../poweredge-m610_Owner%27s%20Manual_en-us.pdf
page 336,338
dell3237
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May 28th, 2013 15:00
I performed a BIOS reset and no change. Which I'm surprised at! I did have to enable virtualization in the BIOS again so it definitely reset.
DELL-Josh Cr
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May 28th, 2013 16:00
What we are going to want to do is run a DSET on one of the servers so that we can look at the configuration. The easiest way to do this is to download out Linux LiveDVD and mount the image in the iDRAC virtual media and boot to that. Once booted run dellsysteminfo from console.
http://linux.dell.com/files/openmanage-contributions/omsa-71-live/OMSA71-CentOS6-x86_64-LiveDVD.iso
How to configure virtual media:
ftp://ftp.dell.com/Manuals/all-products/esuprt_electronics/esuprt_software/esuprt_remote_ent_sys_mgmt/integrated-dell-remote-access-cntrllr-6-for-monolithic-srvr-v1.0_User%27s%20Guide_en-us.pdf page 185
dell3237
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May 29th, 2013 17:00
OK I have the report - what should I look for?
DELL-Josh Cr
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May 30th, 2013 08:00
Can you email it to me, I am going to have it reviewed by our server escalations group.
edit:
xxxx@dell.com
irishpunk
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March 6th, 2017 23:00
Was there ever any update on this? I have a Dell R710 and I cannot change the AES setting? I am running BIOS version 6.4. I have revered to 2.9, 2.10, 6.1, and 6.3 without any change. I have tried resetting the both jumpers on the motherboard and doing ALT E, ALT F, and ALT B on in the BIOS to no avail.
286forever
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June 15th, 2017 20:00
Same issue here. R710, reports no AES-NI, no SSE4.1, no SSE4.2.
irishpunk
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July 21st, 2017 17:00
I had a bad motherboard. Got it replaced and all was well.