IF you get the message on EVERY boot, and the LCD is amber AND scrolling an error message about the ROMB battery voltage, then it is a different issue, and the battery needs to be replaced. HOWEVER, this issue does not USUALLY affect the OS in the way you have described (although there could be some OS corruption present as the cause).
So I have managed to find an article on the Dell website about my issue and it states:
Clear Controller Cache: If the OS boot is NOT successful, and the message recurs, reboot the server into the controller BIOS using the keystrokes below
CTRL-M for SCSI Controllers (PERC 3, PERC 4)
CTRL-R for SAS/SATA controllers (PERC 5, PERC 6 and newer controllers)
Wait 5 minutes to allow contents of cache to purge
Reboot back to controller BIOS
I don't quite understand what it means by this. Do I go into the RAID BIOS and simply wait 5 minutes then reboot?
Yes, that is what it is saying, but skip it ... if you are getting the memory/battery message on EVERY boot and the status LCD is BLUE, then you need to replace the RAID memory, and nothing will work until you do. Google part number 4D554 - the RAID controller is very picky about it's memory.
So you believe I need to replace a battery? Do you have any information on where I can purchase this? How much will it run me? And any information on where it should be installed in the machine? (I'm quite new to some of this hardware stuff)
Seriously, thanks for this help because I'm clueless on the situation.
Alright, thanks man I will look into it.Is there any reason why It could have gone out? Is it a normal thing for it just to go bad after a while? (I bought it used)
Just as a 'head's up', it "could" be something other than the battery (like the riser card and I've seen power outages knock out both memory and battery), but there is a better than 95% chance it is simply the battery with some OS corruption at this point.
theflash1932
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16.3K Posts
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November 30th, 2013 21:00
IF you get the message on EVERY boot, and the LCD is amber AND scrolling an error message about the ROMB battery voltage, then it is a different issue, and the battery needs to be replaced. HOWEVER, this issue does not USUALLY affect the OS in the way you have described (although there could be some OS corruption present as the cause).
APott
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November 30th, 2013 11:00
So I have managed to find an article on the Dell website about my issue and it states:
I don't quite understand what it means by this. Do I go into the RAID BIOS and simply wait 5 minutes then reboot?
theflash1932
9 Legend
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16.3K Posts
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November 30th, 2013 19:00
Yes, that is what it is saying, but skip it ... if you are getting the memory/battery message on EVERY boot and the status LCD is BLUE, then you need to replace the RAID memory, and nothing will work until you do. Google part number 4D554 - the RAID controller is very picky about it's memory.
APott
6 Posts
0
November 30th, 2013 20:00
Thanks for the reply!
You mentioned this is only if the LCD is blue, does this still apply if the LCD is amber? (my case)
theflash1932
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16.3K Posts
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November 30th, 2013 21:00
Battery part number is G3399 (googled '2850 romb battery'):
http://www.impactcomputers.com/g3399.html
You can find instructions on replacing the battery here:
http://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-2850_User%27s%20Guide4_en-us.pdf
APott
6 Posts
0
November 30th, 2013 21:00
So you believe I need to replace a battery? Do you have any information on where I can purchase this? How much will it run me? And any information on where it should be installed in the machine? (I'm quite new to some of this hardware stuff)
Seriously, thanks for this help because I'm clueless on the situation.
Thanks!
APott
6 Posts
0
November 30th, 2013 22:00
Alright, thanks man I will look into it.Is there any reason why It could have gone out? Is it a normal thing for it just to go bad after a while? (I bought it used)
Thanks!
theflash1932
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16.3K Posts
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November 30th, 2013 22:00
Pretty much anything electronic can go bad in an instant, and batteries are batteries and simply need replacing from time to time.
APott
6 Posts
0
November 30th, 2013 22:00
Alright man, thanks for the help!
theflash1932
9 Legend
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16.3K Posts
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December 1st, 2013 06:00
Just as a 'head's up', it "could" be something other than the battery (like the riser card and I've seen power outages knock out both memory and battery), but there is a better than 95% chance it is simply the battery with some OS corruption at this point.