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July 18th, 2012 23:00
Dell PowerEdge 2950 - Dell OpenManage Server Admin console is reporting a PERC 5/i controller battery failed
Hello,
I have a Dell PE 2950 model, and according to the Dell OpenManage Server Admin console, it is reporting that the PERC 5/i controller battery failed and needs to be replace. However, the front LED panel isn't showing an error message, it's still displaying a normal blue light.
Does anyone know why the front LED panel isn't showing an ambient light error message when Dell OpenManage Server Admin console is reporting a failed PERC controller battery?
Any assistance will be greatly appreciated.
Thank you,
Quan
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DELL-Chris H
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July 19th, 2012 06:00
Quan,
Please check Open Manage for the driver and firmware revision for the Perc 5/i, the battery error could be a false error caused by the controller being out of date.
Let me know the version and the OS and I will get you the correct links if needed.
Also you may need to reseat the battery connection, as it may also be the cause.
sirpisces7
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July 19th, 2012 10:00
Chris,
The firmware is: 5.2.2-0072
Driver is: 2.08.00.64
The OS is running Windows Server 2003 Enterprise 64-bit with SP2