The error indicates a PSU failure on the PSU in slot 2. Since the status light on the PSU is green then the error is not likely accurate.
The errors displayed on the LCD are pulled from the hardware log in the BMC/iDRAC. The next step would be to review the hardware log. You will want to see if this error just occurred once or has been occurring repeatedly. If it only occurred once then find out if the error occurred during an improper shutdown. If there is an improper shutdown due to power loss or system lockup then the system will usually have power related errors. If this is the case then the error is normal.
If the error has been occurring with relative frequency and is not being caused by improper shutdowns or other electrical issues then the first step would be to make sure the BIOS and BMC/iDRAC are up to date. If the error still persists then you will want to swap the power supplies. After you swap the two power supplies you should monitor to find out if the error follows the power supply, stays with the slot, or stops completely.
To clear the error from the LCD you will need to clear the hardware/system log on the BMC/iDRAC.
Daniel My
10 Elder
•
6.2K Posts
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May 17th, 2012 11:00
Hello Jory
The error indicates a PSU failure on the PSU in slot 2. Since the status light on the PSU is green then the error is not likely accurate.
The errors displayed on the LCD are pulled from the hardware log in the BMC/iDRAC. The next step would be to review the hardware log. You will want to see if this error just occurred once or has been occurring repeatedly. If it only occurred once then find out if the error occurred during an improper shutdown. If there is an improper shutdown due to power loss or system lockup then the system will usually have power related errors. If this is the case then the error is normal.
If the error has been occurring with relative frequency and is not being caused by improper shutdowns or other electrical issues then the first step would be to make sure the BIOS and BMC/iDRAC are up to date. If the error still persists then you will want to swap the power supplies. After you swap the two power supplies you should monitor to find out if the error follows the power supply, stays with the slot, or stops completely.
To clear the error from the LCD you will need to clear the hardware/system log on the BMC/iDRAC.
Thanks