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Diagnostic showing PERC error as follows
PowerEdge R710 Service Tag: Dell Online Diagnostics Version 2.16.0 showing Dell PERC 6/i Integrated Controller - Controller Self Test - Test has failed Further Details: X test FAILED on 0 pass. Failed data errorOffset=0 gooddata=0 baddata=0 Controller Battery Full Charge Capacity is less than 24 hours. Please replace BBU ALSO the Array Disk 1:0:0 has an orange light but passes all tests, and does not show an error on reboot. What parts need to be replaced? Part Numbers?
DELL-Daniel My
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January 17th, 2018 15:00
Hello
You should check the battery and drive status using OpenManage Server Administrator. More information on the drive status should be available in OMSA or the controller/TTY log.
There are many part numbers for the PERC battery. The PERC battery is the same across the PERC 5i, 6i, and H700. Any battery listed as compatible with those controllers will work across any of them.
Thanks
GWex
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January 17th, 2018 16:00
Great, thank you, OMSA does show disk 1 and battery as failed. We will replace the parts and see how it goes.
Thank you,
Greg