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April 29th, 2014 12:00

PE 2950 - System COULD NOT MOUNT /dev/cdrom* when trying to update the drivers using DELL ISO

I have two identical PE 2950.

On the first PE 2950, I was having trouble installing the DELL ISO that I downloaded from the the Repository Manager because the CD won't mount. But after I kept rebooting the server from DRAC and enabled/disabled the Virtual CDrom, somehow I got lucky and it finally was able to mount and run the updates.

On the second PE 2950, it's a different story. I was trying to do the same thing but it kept saying not able to mount the cdrom. I have tried both the local and virtual cdrom and doing the same thing that I did with the first server but no luck.

The error is the following:

booting from cdrom with share_script as drm_files/apply_bundles.sh

mount /dev/cdrom* /opt/dell/toolkit/systems

COULD NOT MOUNT /dev/cdrom*

/opt/dell/toolkit/systems/drm_files/apply_bundles.sh is invalid ....

Press Enter to reboot.

Any experts here that could help me?

I have also R720s with DRAC 6.0 and never had any problems when updating through the ISO. Maybe just this DRAC 5.0 that just totally EPIC FAIL?

Please help.

Moderator

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9.5K Posts

April 29th, 2014 14:00

Hi,

What version of java are you using? What browser are you using? Is the drac firmware up to date? You are getting that error when the ISO is booting right and not in the OS? What OS is the system running?

16 Posts

April 29th, 2014 15:00

I don't have a problem with the Java. I'm able to connect to the console just fine using the DRAC. I'm using Firefox or IE11 or Chrome. DRAC firmware is up to date: Version 1.65 (which is notorious for problems based on google results). Yes, I'm getting an error after the server was booting from the ISO that's on the local DVD. The OS is VMware ESXi 5.0.

Moderator

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9.5K Posts

April 29th, 2014 15:00

Thanks, if the error is occurring from the local drive it shouldn’t be a DRAC issue, as it is reading it the same as if you are on the machine locally. It sounds like the image is not creating properly. Have you tried recreating it?

16 Posts

April 29th, 2014 18:00

Yes, I have already burned the image twice to two DVDs and both media were having the same issue. Now my question is, why would it worked fine on PE 2950 #1 when using the same DVDs? My only problem is with PE 2950 #2. Ugh! :(

Moderator

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9.5K Posts

April 30th, 2014 08:00

Try booting to our live DVD and see if that will load properly and let you update from within that OS. <ADMIN NOTE: Broken link has been removed from this post by Dell>

16 Posts

May 2nd, 2014 09:00

I put in the ISO cd that from the repository manager. Inside the cd, I see folders like: [BOOT], docs, drm_files, EFI, isolinux, LICENSING, and RPMs. Is there an installer file that I need to run on this Linux OS and it will run the check/updates on everything automatically?

Moderator

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9.5K Posts

May 2nd, 2014 09:00

Check in the isolinux folder, but the automatic script was for booting and the normal SUU version has the auto update for inside an OS.

16 Posts

May 2nd, 2014 09:00

The live DVD loads properly and I'm in it now.

So how do I "update from within that OS"? :)

Moderator

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9.5K Posts

May 2nd, 2014 09:00

If you put in the disk you created in the repository manager the updates should be on there. You can also use the repository manager to create an SUU iso and use that to load the updates. The other option is to download the individual updates that you want to do from the support site and run the .bin files.

16 Posts

May 2nd, 2014 10:00

I'm not a Linux guy. What am I looking for inside the isolinux folder? Is there an executable file or needs to be run using a shell command? Do you know what that is?

16 Posts

May 2nd, 2014 11:00

What is suu version? What am I creating? So sorry, totally lost here... I do appreciate you are trying to help me here.

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9.5K Posts

May 2nd, 2014 11:00

 I created a disk and looked the contents it doesnt look like there is an autoscript, you  need to create the suu version instead of the linux autoboot version and there is an autorun.sh to run in that version.

Moderator

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9.5K Posts

May 2nd, 2014 11:00

In the respository manager when you create the disk for updates the bottom option is create SUU ISO

Moderator

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9.5K Posts

May 2nd, 2014 12:00

No problem, I should have been clearer. Yes, run the SUU from the liveOS, it is not bootable on its own. The liveOS loads into memory, so it doesn't need the disk in once it finishes loading.

16 Posts

May 2nd, 2014 12:00

I created the SUU ISO cd from repository manager. Rebooted the server to load from DVDrom and expect it to load just like the Linux ISO but it doesn't load. It went directly to the ESXi 5.1 OS. Is the SUU ISO a bootable image? Am I missing a step here? Do I need to run the SUU ISO from the DELL LiveOS? Sorry again for the confusion...

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