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119014

December 28th, 2015 13:00

iDRAC6 Console Issue

I recently updated all of servers with iDRAC6 modules from firmware version 1.99 to 2.80 as some of them became un-reachable and required a reset. After completing this I found when launching the console I would get the following error after Java loaded up:

Login failed, possibly due to slow network connection. Please try again.

I did find a thread that indicated deselecting Video Encryption fixed the issue for others in the past, however this did not work.

I did discover that this issue only occures when I login with AD creds, i.e. Microsoft Active Directory. If I use the local root creds the console launches without issue.

I have verified that this functioned on the previous firmware version 1.99.

4 Posts

January 25th, 2016 14:00

I've run into the same scenario.  I've updated a number of R710 iDRAC6 modules to 2.80 recently.  

Viewing the DRAC from 2008 R2 systems (Running IE 11), I can start the console in Native mode.  

-Some required turning off Video Encryption, some did not.

-Was logged in with AD credentials

-Using Native, since java is not widespread in my org.

From newer clients (Windows 8.1 / Windows 10) with IE 11, it appears to just fail to download the ActiveX control.

-Switching to Java caused the "possibly due to slow network connection" message.

After finding this thread, I went back and tested logging in with a DRAC user account and confirmed I can use the java console without issue from the same client that failed with the "slow network connection" message before.

Ideally, would like to see both Java/ActiveX versions of the console work with the current standards for desktop OS and browsers, considering 2.80 is the most recent update.

2 Intern

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336 Posts

March 11th, 2016 04:00

I've encountered this same thing with an R710 and R810. Does anyone have a solution? Like you've suggested, I also found that everything works properly when using a local DRAC account. I'm loathe to update any more servers to 2.80 if we're going to lose our AD virtual console access.

1 Message

March 17th, 2016 08:00

Having the exact same issue since updating to 2.80 firmware. None of the LDAP users can open the Java console because of this error: "Login failed, possibly due to slow network connection". Definitely worked on 1.98 firmware.

Can anyone from Dell comment on a potential firmware fix being released?

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