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Genuine Dell Hard Drive - Appearing as un-certified
Hello All,
bit of a strange issue, received an alert that a Dell hard drive is no longer certified which i find very odd, the drive is not being reported as failing and the array is functioning as it should, so all i can do is blink and unblink the drive.
Drive is attached to a H200 in a R510
Anonymous
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May 8th, 2017 09:00
Hello.
May you provide the part number of this drive just to confirm that it is Dell certified? Begin with applying system updates including BIOS, controller firmware and iDRAC. Depending on the drive model, we may also update its firmware and see how it responds within the array.
Thank you.
SHimmer45
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May 9th, 2017 03:00
Drive Part Number does not show in the System Manager Console.
as all drives are the same
these are the drives fitted into the server
it is also missing other information like the Date of manufacture.
Anonymous
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May 9th, 2017 12:00
Begin with applying system updates including BIOS, controller firmware and iDRAC
SHimmer45
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May 10th, 2017 04:00
Ok will look at what updates we need to run.
it does seem odd that its only one drive mis behaving and not the whole array if there was a firmware / driver issue.
Anonymous
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May 11th, 2017 08:00
Keep us posted on the results!