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1950 Battery Status
Hi - we have a PE1950, approximately 4 years old, with a DRAC5 card installed. In the DRAC interface, the batteries both show as 'good' (see screengrab). We also monitor this server with BMC Portal, and that is reporting a battery problem, as per the message below. Do I have faulty battery, or a spurious error message?
BMC error:
Status: WARNING! (Problem: This battery is degraded. Reported status: Learning)
Status report
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Monitored object: BAT-1 (DELL - Battery 0)
Type: Battery
DeviceID: 1
Parameter: Status (Currently in WARNING state)
*********
Current value: Degraded
Unit : OK ; Degraded = Warning ; Critical or Missing = Alarm
Current state: WARNING
Thresholds (Default):
- If Status value has degraded: Trigger a WARNING
- If Status value is Critical or Missing: Trigger an ALARM
Problem: This battery is degraded. Reported status: Learning
Consequence: Check that number of allowed recharges has not been exceeded and that the current full charge capacity (FCC) is close to the full charge capacity of initial battery.
Recommended action: The battery needs to be replaced or reconditioned.
DELL-Chris H
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March 12th, 2013 08:00
Tim Fawcett,
I would start by verifying that the ESM and the Perc controller are up to date.
This is the current ESM version - www.dell.com/.../poweredge-1950
What controller is installed? The PErc 5/i, 6/i, or SAS 6/ir? Let me know and I will get you the links.
Also, in the battery on that page, what does the learn cycle count show as?