C6220II NIC firmware update

Hi,

Is this the firmware that you are using? http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=6FD9P&fileId=3540964380&osCode=RH60&productCode=poweredge-c6220-2&languageCode=en&categoryId=NI

You could also try ones from Intel’s site. 

I've tried that one, and the 16.0.24 and 14.5.8 packages listed under 'Other versions'.

I've looked at the Intel site but am struggling to identify which package actually contains (and applies) a firmware update.

How safe is it for me to use the '-f' or '-n' arguments to the package you referenced?

Jon

And after a brief battle with:

downloads.dell.com/.../Dell_C8000_C6220_C6220II_I350_EEPROM_v09.zip

I get:

[root@compB044 linux64e]# ./I350_updatelinux64e

I350_Update version 1.0.0
A tool to perform an NVM update
Copyright (C) 2013 Intel Corporation

Loading driver...
Scanning...

 #  Ven  Dev  SVen SDev Rev ST Device
-------------------------------------
 1. 8086 1521 1028 0518  1   - Intel(R) I350 Gigabit Network Connection
 2. 8086 1521 1028 0518  1   - Intel(R) I350 Gigabit Network Connection
-------------------------------------

U = needs updating
S = shared NVM; no update needed
* = update already performed
- = no update possible

No devices need updating.

Still no use.

Trying the Intel tool gives:

[root@compB044 BootUtil]# Linux_x64/bootutil64e -UP=pxe -NIC=1

Intel(R) Ethernet Flash Firmware Utility
BootUtil version 1.6.13.0
Copyright (C) 2003-2016 Intel Corporation

Option ROM area in the flash is not supported for this device on port 1

Port Network Address Location Series  WOL Flash Firmware                Version
==== =============== ======== ======= === ============================= =======
  1   3417EBE6485B     2:00.0 Gigabit YES FLASH Not Present
  2   3417EBE6485C     2:00.3 Gigabit YES FLASH Not Present

Google then lead me to:

https://communities.intel.com/thread/39149

which, as mine are also onboard nics, leads me to think I do need a Dell update package.

Try using the bootutil command

And see if it will let you flash after.

[root@compB044 ~]# ./Network_Firmware_KTT4W_LN_14.5.8_A00.BIN
Collecting inventory...
................................................
Running validation...

This Update Package is not compatible with your system configuration.

It's the nics on the motherboard, so not portable.

Try this older version and see if we can step up to the latest version. http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=KTT4W

Do you have any other servers you could try moving the NIC to and see if it will update there?

No joy...

[root@compB044 BootUtil]# Linux_x64/bootutil64e -NIC=1 -FLASHENABLE

Intel(R) Ethernet Flash Firmware Utility
BootUtil version 1.6.13.0
Copyright (C) 2003-2016 Intel Corporation

Enabling boot ROM on port 1...
ERROR: Unsupported feature

Port Network Address Location Series  WOL Flash Firmware                Version
==== =============== ======== ======= === ============================= =======
  1   3417EBE6485B     2:00.0 Gigabit YES FLASH Not Present
  2   3417EBE6485C     2:00.3 Gigabit YES FLASH Not Present

Having extracted the files from Network_Firmware_6FD9P_LN_16.5.20_A00.BIN and had a bit of a poke around, I see there's a file 'nvmupdate.cfg' which seems to contain the list of devices known to the updater and intructions on what files to use for the update. However, there's no section matching:

VENDOR: 8086
DEVICE: 1521
SUBVENDOR: 1028
SUBDEVICE: 0518

and the sections are sufficiently varied that I doubt I have much chance of guessing the right files to specify for the other parameters.

Can a version of the update be made that supports subdevice 0518?

Alternatively, I know that Dell have previously put out EEPROM updates that change the subdevice id so that firmware updates can be applied (eg Dell PowerEdge Cloud products PEC6105 EEPROM firmware Version V1.04.3 changed 0480 into 0499). Have I failed to find one of those for the C6220II?

Jon

And for info:

[root@compB044 fw]# ./nvmupdate64e -i -l

Intel(R) Ethernet NVM Update Tool
NVMUpdate version 1.24.29.06
Copyright (C) 2013 - 2014 Intel Corporation.

Inventory
[02:00:00]: Intel(R) I350 Gigabit Network Connection
        EEPROM inventory started
        EEPROM inventory finished
        Flash inventory started
Flash is not supported on this adapter
        Flash inventory finished
        OROM inventory started
OROM is not supported on this adapter
        OROM inventory finished
[02:00:03]: Intel(R) I350 Gigabit Network Connection
        EEPROM inventory started
        EEPROM inventory finished
        Flash inventory started
Flash is not supported on this adapter
        Flash inventory finished
        OROM inventory started
OROM is not supported on this adapter
        OROM inventory finished
[02:00:00]: Intel(R) I350 Gigabit Network Connection
      LAN MAC: 3417EBE6485B
      Alt MAC: FFFFFFFFFFFF
      SAN MAC: 000000000000
      EEPROM: ETrackId: 00000000, Checksum valid
      VPD: Size: 0
      Flash: Size: 0, CIVD: 0.0.0
      Vendor: 8086 Subvendor: 1028 Device: 1521 Subdevice: 518 Revision: 1
[02:00:03]: Intel(R) I350 Gigabit Network Connection
      LAN MAC: 3417EBE6485C
      Alt MAC: FFFFFFFFFFFF
      SAN MAC: 000000000000
      EEPROM: ETrackId: 00000000, Checksum valid
      VPD: Size: 0
      Flash: Size: 0, CIVD: 0.0.0
      Vendor: 8086 Subvendor: 1028 Device: 1521 Subdevice: 518 Revision: 1

And I see in the 'release node.txt' file contained in the 'LOM EEPROM v0.8 for PowerEdge C6220 & C6220 II platform' update:

i350v04: modify subsystem vendor ID to 0x1028

so I'm guessing the identifier strings for these nics have already been fiddled with once. As far as I can see, update 08 seems to have already been applied to my nics - the nics have vendor ID 1028 and bootutil64e reports 'YES' under the WOL column.

Jon