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1 Rookie

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19 Posts

1445

March 2nd, 2023 08:00

Cant connect to my ups using https k802N

HI, 

 

I have UPS K802N 2700, when I browse to its HTTP address I get fw to https, when I go to HTTP , I get SSL error

The connection for this site is not secure

 

ERR_SSL_PROTOCOL_ERROR

 

what can I do ?

 

7 Practitioner

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9.7K Posts

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48K Points

March 2nd, 2023 12:00

Melamoud,

 

 

Would you confirm how you are trying to connect to the UPS, specifically what port and cable? Also, have you tried anyother connections, beyond what you are trying. 

Let me know.

 

1 Rookie

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19 Posts

March 2nd, 2023 13:00

yes K802N UPS, I can see it in my router, I try the default port 80 I get the logo + message "The card is configured in SSL mode"

when I click the link it go to the default http2 port, and returns the error 

what do you mean other connections? - I tried other browsers same error

1 Rookie

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19 Posts

March 2nd, 2023 13:00

also I installed local node manager and I can see the device via USB cable with status green but I can see the network entry in the table with status gray

Moderator

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5.4K Posts

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37 Points

March 2nd, 2023 18:00

Hello, how about not using the router for now and just connect directly to the laptop?

https://dell.to/41EM9TT

 

 

1 Rookie

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19 Posts

March 2nd, 2023 19:00

I do not have the serial port, so I cant use that , I can try to connect the ethernet port (might need a cross cable)  directly to my laptop , I can try that tomorrow, 

any idea why its not working ? or what setting I need to change to enable HTTP, for example ?

Moderator

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5.4K Posts

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37 Points

March 2nd, 2023 20:00

Yes please, first we work on the instruction then we can troubleshoot further.

1 Rookie

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19 Posts

March 5th, 2023 10:00

could not even connect  to it

 

how can I connect via USB  and change SSL configuration ? what sw ?

1 Rookie

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19 Posts

March 5th, 2023 11:00

I tried firefix but latest version, what do you mean modern browser wont work wont work connecting to this ups ? can you tell me what firefox version works, I will try it ? 

6 Operator

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2.4K Posts

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12.3K Points

March 5th, 2023 11:00

You have to use a Firefox portable version which is 5-8 years old. A modern browser will not work.

6 Operator

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2.4K Posts

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12.3K Points

March 5th, 2023 13:00

The SSL implemetation is not thrustworthy anymore and todays browser have all these Ciphers and Keys disabled or removed.

A old FF portable is the solution.

1 Rookie

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19 Posts

March 6th, 2023 09:00

trued version 51 from 2016 , same error 

1 Rookie

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19 Posts

March 6th, 2023 17:00

other ideas ? 
can I change conf to use HTTP ? can I use ethernet setting port somehow ? (I only have laptops so no comm ports)

Moderator

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5.4K Posts

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37 Points

March 6th, 2023 21:00

Hello, it's not possible, I'm afraid.

1 Rookie

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19 Posts

March 7th, 2023 04:00

Can I change configuration of the device via USB (connected to the USB port on the device) , I installed the  ups dell management and it did not connect, I installed the  dell local node manager and it connected but its read only (it could not connect via network, just USB) 

thanks

 

7 Practitioner

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9.7K Posts

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48K Points

March 7th, 2023 07:00

You should be able to configure the UPS via the USB, as seen here

 

 

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