Thanks for the hint. I thought that too, but the problem is I have nothing else serial to connect to it...
By the way, I think the serial port itself it's working, because if I connect it after the startup phase, everything works fine and it can communicate with the UPS.
I already asked on apc forum and to the tech assistance, but they are still trying to find a solution, so I thought to ask here too.
In any case, is there a way to "debug" the startup phase and see what's happening on the serial port and to the pcbe agent?
Dev Mgr
4 Operator
•
9.3K Posts
0
April 2nd, 2013 15:00
You can test the serial port on the server by passing it through to a VM and letting the VM connect to something serial (e.g. a switch).
If the serial port itself works, it sounds like a configuration issue with the APC software and you'd want to ask them about it probably.
Maybe someone else will chime in here, but APC UPS questions like this don't come up very often.
mrteo
16 Posts
0
April 2nd, 2013 16:00
Thanks for the hint. I thought that too, but the problem is I have nothing else serial to connect to it...
By the way, I think the serial port itself it's working, because if I connect it after the startup phase, everything works fine and it can communicate with the UPS.
I already asked on apc forum and to the tech assistance, but they are still trying to find a solution, so I thought to ask here too.
In any case, is there a way to "debug" the startup phase and see what's happening on the serial port and to the pcbe agent?