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477
DELL PRECISION R7920 SYSTEM MODEL TO DELL R740 POWEREDGE
I HAVE POWER EDGE R740 AND ITS SERVICE TAG ALSO SHOWING THE SAME CONFIGURATION OF HARDWEAR WHICH I HAVE BUT IN MODEL NUMBER IS SHOWING DELL R7920, I WANT TO CHANGE IT DELL R740. PLZ HELP ME IN THIS CASE.
DELL-Shine K
4 Operator
4 Operator
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3K Posts
0
November 24th, 2022 19:00
You can not convert R740 to R7920 or vice versa. Is service tag showing as R740 or R7920? Did you made any H/W changes after that it is showing as R7920? You can update iDRAC and BIOS to latest and check the behavior.
ITEDGE786
5 Posts
0
November 25th, 2022 04:00
YES I DID IT BEFORE BUT THIS TIME SERVER IS SHOWING R7920 AND SOME TIME R740 POWER EDGE. WHEN I UPDATE ITS BIOS THEN SERVER SHOWING DELL R740 BUT AFTER SOME RESTART IT COME INTO R7920!
ITEDGE786
5 Posts
0
November 25th, 2022 05:00
IT SERVICE TAG IS SHOWING R740 BUT MODEL IS SHOWING PRECISION R7920. I UPDATE LATEST BIOS 2.15.1 AND IDRAC 6.0 BUT NO EFFECT.
DELL-Marco B
Moderator
Moderator
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3.5K Posts
0
November 26th, 2022 03:00
Hello
it is an hardware problem.
Please contact our support for an estimate to replace hardware.
Thanks