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132 Posts
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180790
August 8th, 2008 03:00
DRAC - Firmware update failure
Hi Guys,
I have a 1950... a colleague ran though the firmware update process.... but the system "Sort of hung at the end"... a server reboot was carried out (total power outage) and the server was then restarted... if I try to run any racadm commands I get a "Firmware update is currently in progress..." error...
Is there some sort of utility I can use to "redo" the update? or reset back to factory defaults etc etc??? how do I recover from a failed update such as this?
Thanks,
Stuart.
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david.j.wood
145 Posts
0
August 8th, 2008 07:00
I suspect that the total power outage was a mistake. The DRAC is capable of updating and rebooting itself without that being necessary. If the DRAC was in the process of reprogramming its flash when the power was ripped out from under it, it might have been left unbootable.
I'm not aware of any sort of flash recovery process for a DRAC 5. That being the case, I suspect that this it is time for a service call if you have a warranty, otherwise replace the DRAC if you haven't.
snapohead
1.2K Posts
0
August 25th, 2008 04:00
Wow, a DRAC firmware failure, what a surprise.
I'd say your at the point where it may need to be replaced.
pzero
1 Rookie
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108 Posts
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December 22nd, 2009 07:00
Hi,
I have a similar problem with a PowerEdge 1950:
Is there any other way to force a reset of the DRAC?
Thanks.
verdurin
17 Posts
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January 5th, 2010 05:00
I'm seeing this on an R710. The iDRAC is completely unresponsive. There's also another message stating that racadm couldn't talk to the BMC.
DurkinR
50 Posts
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October 14th, 2010 11:00
When an iDRAC is not responsive after a firmware upgrade attempt, the only potential fix I have found is to power off the server and unplug the power cords to it for 10 seconds. Remember that the DRAC is always on if the server has power, whether the server is shutdown or not.
Before running a firmware upgrade run the racadm vmdisconnect command, to make sure you have no virtual media connected. Connected virutal media will hose your firmware upgrade.
You can SSH into into an iDRAC Enterprise and run the racadm vmdisconnect command. For that reason we specify Enterprise DRACs for our VMware servers.
Eddie_Walton
12 Posts
1
November 26th, 2013 14:00
The iDRAC GUI has a reset option under iDRAC Settings and Troubleshooting tab.
Reset from putty/SSH won't work but this option does.