Unsolved
This post is more than 5 years old
6 Posts
0
13507
November 18th, 2012 19:00
Dell Poweredge 6950
Hi,
I have one server dell poweredge 6950. The server have a raid card problem before this. I have changed the raid card and activated the virtual disk. after done, when try to reboot the server, it's unable to boot up to windows. Then, i ran the HW diagnosis, the error message i got are:
1. System Firmware: Critical sensor (PCIE fatal error) Bus Fatal Error.
2. Disk drive bay : : cable/interconnect sensor (cabler SAS B) configuration Error "Storage"
How to resolve this problem? FYI, the i'm using single slot raid card.
0 events found
No Events found!
theflash1932
9 Legend
•
16.3K Posts
0
November 18th, 2012 20:00
Which EXACT controller did you have, and which EXACT controller did you replace it with? When you say you "activated the virtual disk", what EXACTLY did you do?
najibfaiz
6 Posts
0
November 18th, 2012 22:00
I'm using model UCS-51. Also replace it with UCS-51. After replaced it, i go to raid properties. Click on activated disk. and the process automatically run. after that process finished, reboot my server. but it cannot boot to windows.
theflash1932
9 Legend
•
16.3K Posts
0
November 18th, 2012 22:00
Are we talking about a SAS 5/iR then? When you say it cannot boot to Windows ... where does it stop/what does it do?
najibfaiz
6 Posts
0
November 18th, 2012 23:00
yes, this is about SAS 5/iR. It stop when reading message:
client mac addr :00 18 8b 7e....
PXE-E51: No DHCP or proxyDHCP offers were received.
PXE-M0F: Exiting Broadcom PXE ROM
strike F1 to retry boot, F2 for setup utility.
theflash1932
9 Legend
•
16.3K Posts
0
November 19th, 2012 08:00
When you enter the CTRL-C utility, does it show the status of the RAID 1 as ok? Have you checked the BIOS to be sure that the SAS card is listed in the boot order?
najibfaiz
6 Posts
0
November 19th, 2012 18:00
Yes, it show the RAID 1 is ok. the BIOS also showed that the SAS card is listed in the boot order. i'm don't know what's the exact problem for this kind of issue.
najibfaiz
6 Posts
0
November 20th, 2012 00:00
is it because the firmware is outdated? let say if i update the firmware, can solve this problem or not?
theflash1932
9 Legend
•
16.3K Posts
0
November 20th, 2012 08:00
Sorry, I didn't see your last reply. Normally the firmware is not an issue, but it CAN be if they are very far apart. If the difference is firmware was too much and they are not compatible, flashing the firmware may or may not help. Chances are your new SAS 5/iR has the newer firmware and may not be able to properly see/use the virtual disk created by the old firmware of your older controller. Flashing the controller now would only make it newer ... you would likely need to flash it back to the firmware of the old controller ... if that is indeed the problem. Otherwise, I do not know what the problem could be, unless the import of the virtual disk just went bad, corrupting the virtual disk (also a possibility with firmware mismatches).