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September 8th, 2021 16:00

Differences between OEM XL R720 and standard Dell R720?

I recently purchased a Dell PowerEdge R720 and ended up receiving an OEM XL R720.  I have three other standard R720s, but this is my first encounter with an OEM XL system.  I'm debating if I should send the unit back as the fact it was an OEM XL wasn't disclosed.  Before I do that though, I want to better understand what I'm dealing with here.

  • Is an OEM XL R720 compatible with standard Dell firmware/BIOS and associated software?
  • Is the hardware potentially modified or substituted by Dell for a specific customer's needs?
  • Is there a reason why a standard R720 would be preferable over an OEM XL system?

I haven't been able to find much documentation on the topic, so any help will be greatly appreciated.

Thanks!

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September 8th, 2021 23:00

Hi @R320Cluster,

 

OEM PowerEdge usually cater to companies that they would like to have their own brand, customize firmware to their environment requirement and customized configuration. I'll basically go straight to you questions:

  • Is an OEM XL R720 compatible with standard Dell firmware/BIOS and associated software?
    • No, they are not compatible with standard firmware and BIOS. Software like OMSA, OME and other applications are subject to their compatibility. Will need to check on each of the application user guide for it. 
  • Is the hardware potentially modified or substituted by Dell for a specific customer's needs?
    • Yes, they are customized for each customer's needs. Though, we're unsure what specific customer requirements, only the customer and the Dell software engineer works together to obtain newer releases. 
  • Is there a reason why a standard R720 would be preferable over an OEM XL system?
    • Generally, that will depend on individuals. Standard servers will have standard support. OEM XL will need specific support. Support in a sense of firmware updates and hardware compatibility.

Here's a simple article back in 2011 on OEM branding: https://dell.to/3BYL77F

 

Let me know if that clears the air for you.

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September 9th, 2021 05:00

Thanks @DELL-Joey C, that does indeed clear things up for me.  I very much appreciate it!

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