Unsolved
This post is more than 5 years old
2 Posts
0
1673
July 20th, 2018 08:00
Hardware Error - enclosure services checksum error
Hello,
I am receiving the following alert from a PowerEdge 2900 server:
Server Administrator-Unexpected sense. SCSI sense data: Sense key: 4 Sense code: 35 Sense qualifier: 5: Enclosure 0:0 Controller 0, Connector 0.:1577
Using the Key code qualifier wiki I found the code translates to
Hardware Error - enclosure services checksum error
How can I go about fixing the problem that's causing this alert?
0 events found
No Events found!
Daniel My
12 Elder
•
6.2K Posts
0
July 20th, 2018 14:00
Hello
Any time you have a hardware issue in the RAID chain you should make sure all of the hardware is up to date. If the issues persists at the latest firmware levels then you will need to try to fault isolate. It can be the controller, a cable, the backplane(if you have one), or a drive.
http://www.dell.com/storagecontrollermanuals/
Thanks
04m40
2 Posts
0
July 20th, 2018 15:00
Hi, thanks for the tip. I'll give this a try and let you know how it goes.