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May 3rd, 2018 00:00
Help with Dell T610 Fan issue
So I have been running my t610 at home for about a year now with absolutely no issues at all and it has been great! Though 2 days ago I woke up to the fans ramping up at 100% consistently. The Error that I get from the IDRAC is that the RPM on fan 4 is either too low or not within range. So I cleaned the entire case out and took the fans out and cleaned them as they were rather dusty, but unfortunately it didn't seem to resolve the issue at all. I was able to get another fan assembly from my work for no charge and have tested that in the same position and I still get the same error, so it's not the fans. I currently have all 4 fans installed at once and it seems to keep the server reasonably quiet compared to what it was like the other day. Im wondering if anyone else has experienced this or may know a way I can circumvent this. Worst case if this is unable to be fixed in anyway, I do have another t610 I am able to acquire from work. I have not done any firmware updates or any BIOS updates on the server as I am not actually sure how to and most of the information I find online isn't very helpful at explaining how to do so. I am currently running 8 2TB drives with 24GB's of DDR3 ECC RAM and dual Xeon E5606 CPU's. Any help would be greatly appreciated as I really like this machine and would love to carry on using it for as long as I can
DELL-Chris H
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May 3rd, 2018 08:00
Terrorc0n,
The first thing I would look at is where the server is currently on updates, as the fans are controlled by the BMC/iDrac. Would you first clarify where the server is on BIOS, iDrac, as well as chipset and raid controller. I want to know the BIOS and iDrac revisions to know if we need to walk it up to current, or just run the latest. If it is really far behind in updates we should walk it up to avoid other issues that jumping too many updates can cause.
If after updating the error remains then clear the hardware log and swap the fan one more time with another in the server, if the error remains on Fan 4, then we may be looking at a failure of the motherboard.
Let me know.
terrorc0n
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May 3rd, 2018 22:00
Hi Chris
The server has not been updated at all. Everything on it will be at factory values I am sure. Also the Server does have a custom BIOS installed on it from my work to interface with large production printing presses. I unfortunately lack the knowledge on how to actually update anything on the machine as it seems to be very different from a standard PC. I am currently running unRAID on the machine if that has any consolation to the issue at all.
DELL-Chris H
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May 4th, 2018 09:00
With it being a custom BIOS I am not certain of the options in its regard, and am not certain of the results of updating the remaining devices with that BIOS. If you want to learn about updating the servers this article will help you.