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9162
November 16th, 2016 05:00
How to fix System Services Requires Update with no iDRAC or LCC for Dell R510
Hi all,
I'm setting up a Dell R510 with cabled drive chassis and after updating the BIOS following the instructions (using downloadable firmware ISO image, Rufus and a bootable USB), now have a "System Services requires update" message and no F10 key on the main boot page. I can confirm the BIOS was updated from 1.7 to 1.12, but when i complete the warm boot at the end of the update process it just goes through the USB boot/update process again. None of the other boot paths (F11) tried find the BIOS - so i seem to be stuck in a loop.
I successfully set up the RAID 5 using the PERC6i controller, but have no installed OS. The system doesn't have an iDRAC (enterprise or express). I don't know if there is a LCC as I can't access the system services - but its not mentioned on the service tag page (this is a new box to me).
I read all the threads I could find on this forum, but most speak to servers that have the iDRAC/LLC in place. Others speak to 'flashing the BMC' but I don't know how to deploy the available downloads.
I'm stuck.
Suggestions appreciated?
steveb2016
6 Posts
1
November 19th, 2016 15:00
Bob,
Thanks for the reply. Got it about the LCC.
I challenge for me is how to do this without and IDRAC (express or enterprise) on the R510.
From searching older threads on this forum, i reached the conclusion that Dell no longer has a non iDRAC (express or integrated) way to run the 'lifecycle controller repair package", i.e. there is no way to burn an ISO file/image and run something off the DVD or USB drive at startup.
The solution for me was to redo the firmware update using the Dell Repository Manager - just for the R510. During the deploy step, when creating the iso package, click the box that says (overwrite) even if firmware levels are the same. I flashed this ISO to a USB using Rufus and redid my update and requested reboot, and magically the F10 System Services option returned to the POST page and i could get to the System Services DELL GUI.
Note that the R510 package i used the first time i just downloaded from the dell site and perhaps the download manager version is different.