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UBruns
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How to open a service Request / Ticket / Issue

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Hi all,

I'm now searching for some time how to open a Service Request or Ticket for some iDRAC issues I found.

How can I submit these?

Regards,

UBruns

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Moderator
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RE: How to open a service Request / Ticket / Issue

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Ubruns,

If you follow this link it will allow you to enter your service tag, once entered it will lead to where you can choose between email, phone, or chat support.

You can also post here and we can assist you as well.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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Moderator
Moderator

RE: How to open a service Request / Ticket / Issue

Jump to solution

Ubruns,

If you follow this link it will allow you to enter your service tag, once entered it will lead to where you can choose between email, phone, or chat support.

You can also post here and we can assist you as well.

Chris Hawk

Dell | Social Outreach Services - Enterprise
Get Support on Twitter @DellCaresPro 
Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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UBruns
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RE: How to open a service Request / Ticket / Issue

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Think my issues are in the iDRAC Firmware... this thing doesn't behave as documented.

I don't think that it can be solved here in the forum, but I will post them here.

Maybe the information will find it's way to the iDRAC Team...

Ubruns

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JohnShort
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Re: How to open a service Request / Ticket / Issue

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hey thanks sir

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