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November 2nd, 2016 05:00

Identifying a T610 spec

We have a T610 which we need to upgrade with memory and possibly a second CPU. Querying the console for the service tag receives the response:

identifyingnumber  MS30519

Dell sales support say that it is not a UK service tag; the server was acquired and installed by a 3rd party company in 2012.

Is there a world-wide Dell database that can be queried so that the service tag can be verified and therefore used to order compatible parts? 

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16.3K Posts

November 2nd, 2016 07:00

If it was installed by a third-party, it may be a special build for them and not a system supported by Dell. You'll probably need to just shop for parts based on model and spec instead of Service Tag.

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