PowerEdge Hardware General

2 Bronze

News SSD & Remaining Rated Write Endurance 0 percent

Hello,

We just bought two new SSD D3-S4510 (SSDSCKKB48) to put on a BOSS controller.

The SSDs are working great (RAID configuration + OS installation and booting).

But at every boot, I got this warning for both SSDs (on iDRAC) :

 2021-09-29 15:40:10The Write Endurance of Solid state drive (SSD) Disk 0 on AHCI Controller in slot 2 is less than the threshold value of 'Remaining Write Rated Endurance'.
 2021-09-29 15:40:10The Write Endurance of Solid state drive (SSD) Disk 1 on AHCI Controller in slot 2 is less than the threshold value of 'Remaining Write Rated Endurance'.

 

And in both physical disks:

Remaining Rated Write Endurance0%

 

I did not buy my SSDs from Dell (out of stock for a long time), but some reseller. They should be new and unused.

Could this be an firmware issue ? Or my SSDs are really end of life (refurbished product ?).

PS: Here the full data of one SSD from iDRAC:

Drive Details  
Device DescriptionDisk 0 on AHCI Controller in slot 2
Operational StateNot Applicable
Block Size512 bytes
Failure PredictedNo
Remaining Rated Write Endurance0%
Power StatusOn
Form FactorM.2
CertifiedNot Applicable
T10 PI CapabilityNot Capable
ControllerBOSS-S1
RAID Information  
ProgressNot Applicable
Used RAID Disk Space447.07 GB
Available RAID Disk Space0 GB
Non RAID Disk Cache PolicyNot Applicable
SAS/SATA/PCIe/NVMe Drive Information  
Negotiated Speed6 Gbps
Capable Speed6 Gbps
SAS Address0
Security  
Encryption CapableNot Capable
Encryption ProtocolNone
System Erase CapabilityCryptographicErasePD
Cryptographic Erase CapableCapable
Manufacturing Information  
Part NumberInformation Not Available
Manufacturer 
Non RAID Disk Cache PolicyNot Applicable
Product IDINTEL SSDSCKKB48
RevisionXC311132
Serial NumberPHYH118401A1480K
Manufactured DayNot Applicable
Manufactured WeekNot Applicable
Manufactured YearNot Applicable

 

Thank you,

Romain

Solution (1)

Accepted Solutions
3 Silver

So I have an SR with Dell about this issue ( Dell EMC Case# <Service request number removed. TOS67>).

Support is saying that it's all fine to report erroneous errors on a 3rd party drive and make people think their drives need to be replaced. Nice trick, Dell! Perhaps that will make people buy more Dell drives or more HPE/Lenovo/SuperMicro servers instead.

Really, Dell? my geunine HGST 7.68Tb 12G SAS SSD is reporting '0% used endurance' and iDRAC 5.00.10.0 interprets this as '0% endurance LEFT'?

This is on the fringe of -not- being legal in many countries.

My 2c,

Vincent

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Community Accepted Solution
Replies (10)
DellEMC

You are mostly seeing incompatibility issue as M.2 drives are not from Dell. Dell M.2 drives are coming with FW which is validated with PowerEdge server. Some of these functionality might not work when you have non Dell parts on the server as FW will not have all required functionality?

Thanks
Shine
#IWork4Dell

Hello,

We ordered this intel SSD (pretty hard to find) because it was recommended by Dell for the BOSS card. I did not expect to have compatibility issues (same reference as Dell parts sold with the BOSS card).

But if it's just a false warning, I'll just ignore it.

3 Silver

Hi Romain,

I am seeing the same kind of issue on an enterprise SAS SSD (12G) from HGST SS200.

Even though the drive has low poweron hours, the iDRAC reports that:

The Write Endurance of Solid state drive (SSD) Disk 2 on RAID Controller in Slot 1 is less than the threshold value of 'Remaining Write Rated Endurance'.

When I look this up from the iDRAC, the 'Physical Drive' shows:

 

Failure Predicted : No

Remaining Rated Write Endurance: 0%

 

However, when querying the drive, smartctl says this about the drive:

=== START OF READ SMART DATA SECTION ===
SMART Health Status: OK

Percentage used endurance indicator: 0% <================
Grown defects during certification = 0
Total blocks reassigned during format = 0
Total new blocks reassigned = 0
Power on minutes since format = 102107
Current Drive Temperature: 38 C
Drive Trip Temperature: 70 C

 

Is it possible that the iDRAC is mixing things up?

Hello,

It reassure me.

I did not try smartctl (didn't know we could launch a smart test on one drive through a material raid), I'll check for that.

Thank you,

Romain

Hi Romain,

I submitted a Dell SR about this discrepancy just this morning.

For smartctl on a drive behind a PERC, use:

smartctl -a -d megaraid,2 /dev/sda

2 (is the LSI ID of your drive, as reported by Megacli -PDlist -a0

OK thank you, I'll try that as soon as possible!

@romainv , Did you have latest iDRAC, BIOS and BOSS FW installed on the server?

Thanks
Shine
#IWork4Dell

Yes, I updated the system and BOSS with the lifecycle controller

3 Silver

So I have an SR with Dell about this issue ( Dell EMC Case# <Service request number removed. TOS67>).

Support is saying that it's all fine to report erroneous errors on a 3rd party drive and make people think their drives need to be replaced. Nice trick, Dell! Perhaps that will make people buy more Dell drives or more HPE/Lenovo/SuperMicro servers instead.

Really, Dell? my geunine HGST 7.68Tb 12G SAS SSD is reporting '0% used endurance' and iDRAC 5.00.10.0 interprets this as '0% endurance LEFT'?

This is on the fringe of -not- being legal in many countries.

My 2c,

Vincent

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