2 Posts

October 3rd, 2003 19:00

Hi,

The processors you have were in the first generation of PE6600. The second generation introduced 2GHz, 2M Xeon processors (maximum speed). The motherboard only needed a new BIOS version. The third generation introduced the 2.5 and 2.8 processors ; the motherboard is different. So, your old motherboard will not accept this new processor.

Malsi

33 Posts

October 6th, 2003 06:00

Thank-you. An answer, not the one we had hoped for, but at least an answer.

October 6th, 2003 08:00

contact tech support, they may be able to assist you.

33 Posts

October 6th, 2003 08:00

After an hour long (56 minutes to be exact) call with Tech support they were unable to give me any information. In fact they told me they did not even have a part number for the 2.5 CPU. They actually told me that I had the latest revision Motherboard, memory riser and CPU board.

November 4th, 2003 15:00

We have 2 customers experiencing exactly the same issue. And here is the solution told me by Dell UK.

In order for PE6600 to work properly with 2 GHz and higher speed Xeon CPU(s), mainboard and memory riser cards should be replaced with new released parts. The parts given below have been available since 16th of October, 2003.

DPN #s for mainboard and memory riser cards respectively:
M1860, K3326.

Bahadir.

33 Posts

January 14th, 2004 08:00

Thanks for everyones advice. Eventually bought a system with the correct CPUs.
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