PowerEdge R620, iDRAC7 virtual console will not pass keys to server

Keyboard Passthrough was enabled. I should have mentioned this.

The iDRAC and BIOS version is below:

Product Information Integrated Dell Remote Access Controller 7 Enterprise

BIOS version 1.6.0

IDSDM Firmware Version N/A

Firmware Version 1.37.35 (Build 02)

Hardware Version 0.01

-- dd

DDDBug,

If you go to the Virtual Console widow and in the menu bar you will find Keyboard Passthrough. Enable that and the command should translate through. If not then you may need to update the Drac.

ActiveX, version 1.0 build 1.30.10.21056

thanks,

-- dd

Do you have the console set for JAVA or ActiveX?

Could you change it to Java? ActiveX can have issues with x64 browsers.

Or also try running browser in 32 bit mode as well.

Thank you, Chris.

Keyboard does work on WinXP SP3 and IE8 (32-bit).

Does not work on Win7 x64 and 32-bit version of E10.

On WinXP SP3 with IE6, the main web UI page even will not load.

Will try Java later.

It may be worth mentioning that on the Win7 machine I have Symantec antivirus, which I cannot disable. On WinXP only MS Defender.

Thanks,

-- dd

dd,

       iDRAC user guide mentioned about some setting need to be done on client before using Virtual Console. Can you try it and see whether the issue still exist.

You can download iDRAC7 User Guide from here. Refer section "Configuring Web Browsers to Use Virtual Console" under "Configuring and Using Virtual Console" for details

Your iDRAC vConsole Viewer version looks like old. Can you remove the vConsole plugin from the browser and try again.

You can remove the plugin from browser using "Tools -> Manage Add on" option. Double click on the KVMActivex Control add on and select remove option. 

Can you also update iDRAC to latest 1.40.40 firmware and try the same. You can download iDRAC 1.40.40 firmware from here

Thank you Shine,

The readme for v1.40.40 indeed says ithat it supports IE10 and win7 x64.

Will try the iDRAC update at the nearest maintenance time. 

-- dd

Bonjour,

Après plusieurs jours à chercher, je peux vous donner deux solutions pour Win 7 et Linux (Ubuntu) :

Windows 7: 

rien de plus simple il suffit de passer l'idrac en mode Natif dans les paramétrages et d'installer Java 1.6.0_43 voir 45 puis de lancer la console.

Ubuntu :

Un peu plus compliqué, il faut installer wine puis firefox sur wine (Attention pas les dernière version tablez plus sur une version 20.0) et pour finir JRE 1.6.0_45. Vous lancez firefox depuis Wine puis vous allez sur l'IDRAC et pour finir vous lancé la console.

sudo apt install wine32 # installation de wine à ce jour

Petit plus :

Vous ne pouvez pas normalement conserver le fichier viewer.jnpl il faut le re-télécharger à bout d'un certain temps (mesure de sécurité), mais en le modifiant et en remplacent les balises "user=xxxxx" et "passwd=xxxxx" part par exemple "user=root" et "passwd=calvin", vous pouvez conserver le fichier viewer.jnpl autant de temps que vous voulez.

A savoir : 

Les tests ont été effectués sur un Dell R710 avec une iDrac 6 à jours au 21/01/2019 soit la version 2.90.

Traduction en Anglais Google Translate : 

Hello,

After several days searching, I can give you two solutions for Win 7 and Linux (Ubuntu):

Windows 7 :

nothing more simple simply pass the idrac in native mode in the settings and install Java 1.6.0_43 see 45 and then launch the console.

Ubuntu :

A little more complicated, it is necessary to install wine then firefox on wine (Attention not the last version table more on a version 20.0) and to finish JRE 1.6.0_45. You launch firefox from Wine then you go on the IDRAC and finally you launched the console.

sudo apt install wine32 # wine installation to date

Little more :

You can not normally keep the file viewer.jnpl you have to re-download it after a certain time (security measure), but by modifying it and replacing the tags "user = xxxxx" and "passwd = xxxxx" for example, "user = root" and "passwd = calvin", you can keep the viewer.jnpl file as long as you want.

To know :

The tests were carried out on a Dell R710 with an iDrac 6 on the 21/01/2019 or version 2.90.