What operating system do you have installed on your server? I'm assuming this is a Windows version. What troubleshooting steps have been taken up to this point? Were there any configuration changes or power events immediately prior to this behavior?
So it is running MS Server 2008. Steps taken turned off and back on, Boot Loop began.
Attempted typial start-up several times. Gets to the MS Start ribbon for a about 1-2mins screen goes Black and restarts the initial server start up - Dell splash, Bios ck, HD ck and then to the Windows ribbon.
Unfortunately, I don't believe so. It's been a while since I've worked with Server 2008, but I don't recall if it had it's own startup repair feature. You might see if it does, but other than that I think you may have exhausted the software troubleshooting tools. For sak of thoroughness, I would go ahead and shut the server off, disconnect it from power, and hold the power button down for ~10 seconds. You can then reconnect it to power and bring it online as normal. I've seen this sort of cold start help in the past, but based on the info you provided before, it may be a bit more of a long shot.
You'd want to get whatever matches your processor, but I believe it should be the 64-bit version. You should be able to confirm it by checking the processor. If you want to share the model, I can check.
Did you copy the .ISO file to a USB? If so, that is incorrect. Its a disk image that would need to be burned. You can burn it to a disk like you mentioned, but I generally use a 3rd party tool called "Rufus."
Just for clarity, this is not a Dell supported or recommended tool, just one that I've had good experience with.
gent
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February 4th, 2021 13:00
Also, there were no configuration changes.
Dell-DylanJ
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February 4th, 2021 13:00
Hello,
What operating system do you have installed on your server? I'm assuming this is a Windows version. What troubleshooting steps have been taken up to this point? Were there any configuration changes or power events immediately prior to this behavior?
gent
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February 4th, 2021 13:00
So it is running MS Server 2008. Steps taken turned off and back on, Boot Loop began.
Dell-DylanJ
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February 4th, 2021 14:00
https://dell.to/3aFVYHE
That looks to be what you'd need.
Dell-DylanJ
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February 4th, 2021 14:00
Unfortunately, I don't believe so. It's been a while since I've worked with Server 2008, but I don't recall if it had it's own startup repair feature. You might see if it does, but other than that I think you may have exhausted the software troubleshooting tools. For sak of thoroughness, I would go ahead and shut the server off, disconnect it from power, and hold the power button down for ~10 seconds. You can then reconnect it to power and bring it online as normal. I've seen this sort of cold start help in the past, but based on the info you provided before, it may be a bit more of a long shot.
Dell-DylanJ
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February 4th, 2021 14:00
If you have your install media, I would give this article a try. I've had success fixing some boot issues following this procedure.
https://dell.to/36LlZDY
gent
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February 4th, 2021 14:00
Awesome. Anyway from our service tag to see which one we should try?
gent
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February 4th, 2021 14:00
ST: {Tag removed by moderator}
Dell-DylanJ
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February 4th, 2021 14:00
You'd want to get whatever matches your processor, but I believe it should be the 64-bit version. You should be able to confirm it by checking the processor. If you want to share the model, I can check.
gent
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February 4th, 2021 14:00
Unfortunately, I do not have a disc to try. Is there another option?
gent
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February 4th, 2021 14:00
Tried the recommendation with the power - no luck. What are odds of sourcing a disc or download?
gent
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February 4th, 2021 15:00
Huge thanks. I will give it a try and let you know.
Dell-DylanJ
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February 4th, 2021 15:00
Provided the processor hasn't changed, it's an Intel E5504.
https://dell.to/39ORGhS
Intel's page specifies it as a 64-bit processor. I would recommend downloading the 64 bit .iso.
gent
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February 5th, 2021 08:00
As I thought. Will have to source a disc and I will let you know.
Again, thanks for assisting.
Dell-DylanJ
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February 5th, 2021 08:00
Did you copy the .ISO file to a USB? If so, that is incorrect. Its a disk image that would need to be burned. You can burn it to a disk like you mentioned, but I generally use a 3rd party tool called "Rufus."
Just for clarity, this is not a Dell supported or recommended tool, just one that I've had good experience with.
https://dell.to/2YRhyTG