4 Posts

409

February 17th, 2021 11:00

PowerEdge R715 server won't POST - no lights on the hard drives except for a quick flash when i turn on the power

The server powers on and i see the hard drives light up for a brief second....but no POST, no video no nothing....

I've re-seated all of the drives, the memory, and the cables attaching the drives to the motherboard and backplane (waiting the 2 minutes to power on after I've put the power cables back in)

I've re-seated the power supplies

I've tried in order the steps here including removing the drives and the optical drive before powering on and still no luck:

 

  • Remove all external devices except the monitor (including mouse and keyboard).
    • After removing the devices, attempt to POST the server.
      • If the server now completes POST, plug the external devices back in one at a time until the defective device is found. Replace the defective device once it has been isolated.
      • If the server still does not complete POST, go to the next step.
         
  • Remove all third-party components and parts.
    • After removing the parts, attempt to POST the server.
      • If the server now completes POST, plug the parts back in one at a time until the defective part is found. Replace the defective part once it has been isolated.
      • If the server still does not complete POST, go to the next step.
         
  • Disconnect the hard drives from the server.
    • After removing the parts, attempt to POST the server.
      • If the server now completes POST, plug the parts back in one at a time until the defective part is found. Replace the defective part once it has been isolated.
      • If the server still does not complete POST, go to the next step.
         
  • Disconnect the optical drive and any internal tape drive.
    • After removing the parts, attempt to POST the server.
      • If the server now completes POST, plug the parts back in one at a time until the defective part is found. Replace the defective part once it has been isolated.
      • If the server still does not complete POST, go to the next step

 

any suggestions to resolve are appreciated - thank you

Moderator

 • 

5.4K Posts

February 17th, 2021 16:00

Hi, these are for minimum post:

PowerEdge R715
Minimum To Post
· Motherboard
· I/O board
· Risers
· CPU 1 w/heatsink
· 1 Power Supply
· 1 DIMM - Slot A1
· Control Panel

If you still can't get your system to post with above, it means it's most likely you have an issue with one of these parts, I'm afraid. Hope this helps.

 

4 Posts

February 18th, 2021 05:00

Would a bad stick of RAM cause this....? I'll try removing down to 1 stick and see if that works later on this morning.

Thank you

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