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9.5K Posts

December 5th, 2018 13:00

Try putting in the memory in pairs and see if you can find a bad stick.

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9.5K Posts

December 4th, 2018 09:00

Hi,

Can you try booting to F10 for the lifecycle controller and doing the platform updates option?

6 Posts

December 5th, 2018 13:00

Hi Josh,

Thank you so much for your help, I could not enter to BIOS options because just start the server, after that the first and only screen is "Configuring Memory", I disconected all memory less on A1 socket, I turned on the server and made the update without problem, so after prob all kind of things.

Finally I installed all memory but the error show again. We have 10 memory with 8Gb each one all memorys have 1333 Mt/s.

What do you thing? and thanks again!

 

6 Posts

December 5th, 2018 13:00

sure! Let me some time

6 Posts

December 6th, 2018 05:00

Have a good day Josh,
I did the test installing RAM memory in pairs, I waited until the system starts and the BIOS recognize the new modules, after that I turned off the server and did again the process in pairs. At the end I found one memory module damaged.
I tried clean the RAM module but definitely is damaged because when I connect it the message is "Configuring memory..."
Finally the server is work again and thanks to God I don't need to change the mother board hehehe.
I hope this post help to someone.
Thanks you so much for your help Josh, God bless you.

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