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August 12th, 2010 20:00

PowerEdge SC430

I have two of the Dell PowerEdge SC430 computers (with Pentium4-D 2.8 GHz CPU) for several years now.  They have served us well in a home-based test lab environment (I am a SQL Server Developer/DBA).  Today I upgraded one of the computer's RAM from 2-GB up to 4-GB.  I have the BIOS up to version A04 and I have the computer running Windows-7 32-bit.  The problem I have is that Windows-7 SYSTEM says only 3.25-GB of the 4-GB installed are usable.  Is there by chance a PATCH or update that can be applied so the entire 4-GB is usable?

Thank you.

7 Technologist

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16.3K Posts

August 12th, 2010 22:00

As you may already be aware, 32-bit operating systems (Windows or otherwise) can only use 4GB of RAM.  Windows reserves a portion of those 4 billion addresses for hardware interaction.  Because these addresses are reserved, not all the RAM is "usable".  The actual amount of  "usable" RAM can vary between 3.25 and 3.75, depending on the actual hardware needs of the system (video, add-in cards, and other integrated components are the biggest variables).

7 Technologist

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16.3K Posts

August 13th, 2010 11:00

Do both SC430's have the same OS and edition (Professional, Enterprise, etc.)?

In the SC430, it all comes down to the processor it is outfitted with.  If the processor supports 64-bit, then you can install a 64-bit OS on it - provided you can find x64 drivers needed for any device not supported natively by Windows 7.

6 Posts

August 13th, 2010 11:00

Thank you for the reply.

 

If I move the 4-GB RAM to the other SC430, I get 3.6-GB usable RAM.  And the two SC430's are equipped equivalently - dual 80-GB SATA drives, same video card (which uses 1.4-GB of shared memory), and same sound card - with same updated drivers and BIOS-level (A04).  One SC430 says 3.25-GB and the other SC430 says 3.6-GB usable RAM.

 

I ask, can I install Windows-7 64-bit onto these computers?  The BIOS mentions 64-bit in the processor information.  Has anyone tried installing 64-bit Windows onto an SC430.  (64-bit is an option for downloading drivers.)  Or am I venturing into an uncharted area?

 

Thank you.

9.3K Posts

August 13th, 2010 12:00

To add to theflash1932, even if you do upgrade to a 64-bit OS, the system bios on this system may or may not support remapping the hardware memory to the higher regions (over 4GB). With a 64-bit OS, it may report the whole 4GB, but without the chipset and/or bios being able to remap the memory, you still wouldn't have access to the whole 4GB.

6 Posts

August 13th, 2010 12:00

Thank you for the reply.

 

To answer theflash1932, both SC430's have Windows-7 Professional Edition.  And the devices attached are very similar if not identical.  I have added a PCI video card (Nvidia 8400gs with 512MB by PNY)  and a sound card (Diamond MM Extreme Sound 5.1) - both are standard PCI (not PCI Express) and they seem to function OK.  Upon boot, both load 57 processes and use 1.3-GB of Memory (as reported by the Task Manager).

 

I noticed DELL has an Intel chipset update (urgent update) for the SC430.  However, when I try applying it, I get the message the operating system is not supported by this update.  The update is: R101519 and is intended for Windows XP, Windows 2003 Server, and Windows-2000.  Is there any chance DELL may update that update to include more current operating systems?

 

I think I may try the Windows-7 64-bit Professional Edition install this weekend (fresh install, wipe both 80gb HDD clean). 

 

I want to take a moment to complement DELL for these two SC430's.  They are a good computer - giving me little problems until this.  In June (after 4-years of use in my home-based test-lab), both power supplies ceased within ten days of each other.  I acquired new power supplies and the units are still running strong.  They have the Pentium-D 2.8GHz processor with hyperthreading.  The SC430's have been well worth my investment about 4-1/2 years ago from DELL Outlet.

 

7 Technologist

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16.3K Posts

August 13th, 2010 13:00

That's a good point that I forgot to mention.  One of my laptops is x64 with 4GB RAM, showing usable 3.75.

6 Posts

August 13th, 2010 15:00

 

Thank you for your reply.

 

I too have laptops.  I recently bought a Dell Latitude e6510 with the i7-720QM processor.  That has Windows-7 Ultimate x64 installed.  Windows' System is showing 4-GB RAM installed (and usable).  The RAM in the laptop can be upgraded to 8-GB RAM (which I am looking at doing before end-of-year). 

 

The video / graphics cards with their "shared memory architecture" appear to be eating up the RAM in both of my SC430 computers.  Both have 512MB video cards from NVIDIA.

 

An FYI: I own two VisionTEK / ATI x1550 video cards with 256MB RAM.  They use up less than 1GB of system memory compared to the PNY / NVIDIA cards with 512MB RAM that use up 1.4-GB of system memory.  I thought surely installing a video card with more dedicated memory would use less of the shared system memory.  I guess ATI does some data compression to fit more data into lesser available memory.  My PC is running 1680x1050 on a 22-inch monitor.  My laptop is also using 1.4GB (with its NVIDIA 3100 video card).  Am I missing something? 

 

6 Posts

August 18th, 2010 06:00

 

I rebuilt the SC430 using 64-bit Windows-7 Professional.  To my surprise, the 4-GB RAM, still only 3.25-GB is usable.

 

I thought I'd report back here the results.

 

Thank you.

 

 

7 Technologist

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16.3K Posts

August 18th, 2010 08:00

Since the SC430 only supports 4GB, I guess that makes sense ... the system has no where else to allocated BIOS resources.

Thanks.

9.3K Posts

August 18th, 2010 09:00

My Inspiron E1705 (newer generation with the Core2 processor (originally it came with a Core processor, which didn't support x64)) has the same issue; the chipset only supports 4GB, which results in that it cannot remap the hardware's memory requirements to above the 4GB point, and the OS (XP x64 in the past and Win7 UE x64 now) only sees 3.4GB on my laptop.

3 Posts

October 30th, 2010 12:00

Wayne, when trying to install Windows 7 Ultimate 32 bit on an SC430, I get disk errors. Did you have to do a custom install to load SATA drivers? If so, please advise which drive(s) you provied during the Win 7 installation.

Thanks!

7 Technologist

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16.3K Posts

October 30th, 2010 15:00

Billy,

Please provide details on the exact errors/messages you are experiencing.  Whether or not you load a RAID driver depends on your controller.  If you are getting actual "disk error:emotion-56:", it is likely your hard disk or DVD is bad.  Otherwise, post back with specific details of your problem.

3 Posts

October 30th, 2010 19:00

After performing the initial installation to the hard drive, the system reboots, but then goes to chkdsk, stating "one of your disks needs to be checked for consistency". I have two SATA  hard drives in the SC430 . From the duration of the chkdsk (over 6 hours so far), it seems both drives are being scanned.

Similar behaviour is not seen when installing Windows Server 2003 or 2008, which is why I asked if you needed to provide any SATA or other drivers during your Windows 7 installation.

Thanks for any suggestions you may have.

 

3 Posts

November 1st, 2010 10:00

The underlying issue turned out to be a graphics card that was incompatible with Windows 7. Removing the graphics card and using just the onboard video allowed the Windows 7 installation to complete without errors.

The SB Live audio card is also unsupported by Windows 7. Please let me konow the PCI video card and audio card are you using.

Thanks,

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