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September 24th, 2018 03:00

PowerEdge T310 Server Stopped

Dear Experts, 

Today Morning, one of out T310 Server Stopped working. 

on the front LED display we can see below errors :

E1229 : Vcore Regulator failure. Reseat the CPU

E122E : On borad regulator failed. Call support. 

I removed the power supply and plugged it back - but didnt helped the situation. Server is not starting at all. 

 

any suggestions / Advice please ?

12 Elder

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6.2K Posts

September 24th, 2018 09:00

Hello

It sounds like an issue in the power system. The components would be the power supply unit(s), power distribution board(if the PSUs are not cabled), and then the system board. Most of our 10th generation and later systems have the PDB built into the system board. Basic troubleshooting would involve verifying power source, re-seating components, taking system to minimum-to-POST, and swapping with known good parts if available. Here is an article on troubleshooting no POST no power situations:

https://www.dell.com/support/article/sln111201/

Thanks

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