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August 10th, 2020 07:00
PowerEdge T310 memory upgrade problems
Today I tried to upgrade the RAM of a T310 server (one X3440 processor) using 4x8Gb memory modules
The mainboard has 6 slots in a row. (The 1st and the 4th slot have white clips).
So, I've installed 2 dimms on the 1st and 2nd slot, and the other 2 ones on the 4th and 5th slot (starting from the top)
When I start the server I have a message : Memory is configured but not usable
The Rams are : 8GB 2Rx4 PC3L 10600R-9-10-E1
What's is the pb ? thank you in advance for your help
BR
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DELL-Charles R
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August 10th, 2020 12:00
Hello Mika92,
Are you adding to existing memory or just using the four 8G DIMMs?
I'd recommend make sure the BIOS is current. Drivers/firmware: https://dell.to/3gN7v9H
The populate the four DIMM - Slots 1&3, 2&4
Page 108 General Memory Module Installation Guidelines : https://dell.to/3gLLGav
Please let me know if this helps.
Mika92
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August 11th, 2020 02:00
Hello Charles
Thank you for your answer.
I have install Windows Server 2016 on this server and currently the server has 4 memory sticks of 2 GB that I want to replace by those of 8 GB that I have just purchased. Should the 8 go memory sticks i bought work with a T310 ?
I will have a look for the bios driver version but if I need to update the bios driver, should I use IDRAC?
(I bought this used server, I don't have IDRAC on it, I don't know if I can install IDRAC or if I have to pay for a license?)
DELL-Charles R
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August 11th, 2020 05:00
Hello Mika92,
While I don't see that memory validated for the T310 I do see one that is 1066MHz where yours is 1333MHz.
Your DIMM: DIMM,8GB,1333,2RX4,8,240,R,LV (PN#P9RN2)
Validated DIMM: DIMM,8G,1066,2RX4,8,240,R,LV (PN#CXPTG)
You would update drivers and firmware from within the OS using exe files you find on the support site linked above.
Windows 2016 is not supported on T310. We won't have 2016 drivers.
It will support up to Windows Server 2012 R2 : https://dell.to/3kwsnEt
For a DRAC you would have to purchase the DRAC Express and DRAC Enterprise add on card for full functionality.