The only HBA supported controller I see for the T320 is the 6GB SAS HBA part # J53X3. As far as the fans are concerned I would suggest making sure the BIOS an iDrac are current, as the iDrac is what controls the fans. Now a side not, if the BIOS and iDrac are more than a few updates behind then I would suggest that you walk them up to current, do not just jump to the latest as that can cause issues with the motherboard.
All the firmwares are up to date on the system. Like I said everything was fine until I cross flashed the H310 card with LSI firmware in order to get it to perform better in non-RAID accessing multiple drives at once, which it does. Much better. I assume the iDRAC is running the fan a bit harder because it cannot measure the drive temperatures due to the lack of Dell firmware on the card. I do have an iDRAC Enterprise card in the system but not on a full enterprise license. Would removing that make any difference? I'd assume not.
I searched for PN J53X3 and all the results I got were for H200e external HBAs. Is there any internal HBAs or other PERC RAID cards that would handle non-RAID modes without compromising performance?
I apologize, the internal HBA part number is 27NFF. Also, the issue you're seeing is likely due to the Non-Dell firmware update used. You can also try backflashing to the previous version as well.
I'm currently in a similar situation. I recently purchased a Poweredge T420 that came with a Perc H710. When configured with the H710, the system idled silently. As I am planning on using my machine as a NAS, I too purchased a Perc H310 and crossflashed the LSI 9211-8i P20 firmware. And just as you experienced, upon booting up after the new configuration, the fans are unnecessarily ramped up to compensate for the lack of disk-temperature information.
I'm not sure if you read through your computers technical guide, but under the Acoustics section for mine, it specifically mentions why the system becomes louder. Just as you mentioned, because it can't determine disk temperatures with the new HBA, it simply passes more air through the system to ensure proper cooling.
Directly from the Technical Guide: RAID Setup with PERC H310: A system configured as non-RAID has a higher noise level than a system configured as RAID. With non-RAID, the temperature of the hard disk drives is not monitored, which causes the fan speed to be higher to ensure sufficient cooling resulting in higher noise level
At this point, I'm not sure if I should look into the other 6gb HBA that was recommended (if that would even solve the problem) or look into making/running a fan control script from the host OS.
Any correspondence or advice is much appreciated here, just trying to figure out what my options are.
DELL-Chris H
Moderator
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9.7K Posts
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August 22nd, 2018 07:00
DavidFowler2000,
The only HBA supported controller I see for the T320 is the 6GB SAS HBA part # J53X3. As far as the fans are concerned I would suggest making sure the BIOS an iDrac are current, as the iDrac is what controls the fans. Now a side not, if the BIOS and iDrac are more than a few updates behind then I would suggest that you walk them up to current, do not just jump to the latest as that can cause issues with the motherboard.
Let me know if this helps.
davidfowler2000
2 Posts
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August 23rd, 2018 09:00
Hi Chris.
All the firmwares are up to date on the system. Like I said everything was fine until I cross flashed the H310 card with LSI firmware in order to get it to perform better in non-RAID accessing multiple drives at once, which it does. Much better.
I assume the iDRAC is running the fan a bit harder because it cannot measure the drive temperatures due to the lack of Dell firmware on the card. I do have an iDRAC Enterprise card in the system but not on a full enterprise license. Would removing that make any difference? I'd assume not.
I searched for PN J53X3 and all the results I got were for H200e external HBAs. Is there any internal HBAs or other PERC RAID cards that would handle non-RAID modes without compromising performance?
Thanks
-David
DELL-Chris H
Moderator
•
9.7K Posts
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August 30th, 2018 08:00
I apologize, the internal HBA part number is 27NFF. Also, the issue you're seeing is likely due to the Non-Dell firmware update used. You can also try backflashing to the previous version as well.
nlitz88
1 Message
0
July 31st, 2019 13:00
Did you ever find a solution to your problem?
I'm currently in a similar situation. I recently purchased a Poweredge T420 that came with a Perc H710. When configured with the H710, the system idled silently. As I am planning on using my machine as a NAS, I too purchased a Perc H310 and crossflashed the LSI 9211-8i P20 firmware. And just as you experienced, upon booting up after the new configuration, the fans are unnecessarily ramped up to compensate for the lack of disk-temperature information.
I'm not sure if you read through your computers technical guide, but under the Acoustics section for mine, it specifically mentions why the system becomes louder. Just as you mentioned, because it can't determine disk temperatures with the new HBA, it simply passes more air through the system to ensure proper cooling.
Directly from the Technical Guide: RAID Setup with PERC H310: A system configured as non-RAID has a higher noise level than a system configured as RAID. With non-RAID, the temperature of the hard disk drives is not monitored, which causes the fan speed to be higher to ensure sufficient cooling resulting in
higher noise level
At this point, I'm not sure if I should look into the other 6gb HBA that was recommended (if that would even solve the problem) or look into making/running a fan control script from the host OS.
Any correspondence or advice is much appreciated here, just trying to figure out what my options are.