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dentalson

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685

May 15th, 2020 07:00

PowerEdge T430 shutdown by itself

Hi, I am a non tech person, my server after 5 years recently shut down on its own. PowerEdge T430 Upgrades and Extensions, No issues found so far. Do i need to call dell to check it? Does it happen often as it affects my workflow. Thanks 

TechITSupport

24 Posts

May 15th, 2020 10:00

Hello dentalson,

It can be very annoying having a perfectly working server which shuts down on its own.

Was there any:

  • Information on the events?
  • Any significant hardware changes
  • Any significant software/driver/firmware changes
  • Previous issues or problems you had with the server
  • Performance being reduced or noticeable response issues
  • Status issues with your controller card or RAID or Disk setup?

Suggestions are:

  • The overall system, health check to be done
  • Check any log, information that can help from CMOS to Controller Card to OS Events
  • Think of (all) changes or known issues or problems you had with it in the last 3 months

The server does not just shutdown on its own for fun, something is happening to it and we need to investigate its root cause in order to find out a solution. 

Let us know what you find out or know and we will try to help you out from there.

If we could, we would have used fairy dust which fixes everything but sadly we ran out of it. 

 

Regards,
Iosif

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