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19948
May 2nd, 2013 08:00
Poweredge 1800 RAM Upgrade error. Please Help
I have a Dell Poweredge 1800 with two 256mb RAM drives. I needed an upgrade so I added two 2gb drives. These were tested on another identical server and worked fine.
When both are installed in my machine I received an error during the boot "Memory write/read failure at 1C2A5FE4, read 2AC12AC5 expecting 2AC52AC5. Decreasing available memory."
I have tried reseating them all, swapping them around and even one at a time and the max memory that it will show is 1gb. What can I do?
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theflash1932
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May 2nd, 2013 08:00
Is the BIOS out of date? Dust or hair in the slots? Does any memory (original) work ok? What are the memory specs?
theflash1932
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May 2nd, 2013 09:00
You can update it from the OS ... what OS is running on it?
Or you can update it outside of the OS using Dell's update utility.
ScottsOutdoors
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May 2nd, 2013 09:00
My BIOS is version A05 from 2005. How would I go about updating it? (Please forgive my ignorance)
ScottsOutdoors
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May 2nd, 2013 11:00
Ok, I just updated my BIOS. That didn't do the trick. The original memory works but the new memory does not.
theflash1932
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May 2nd, 2013 11:00
What are the specs on the memory you are trying to upgrade with?
ScottsOutdoors
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May 2nd, 2013 11:00
4GB 2GBx2 DDR2 PC2-3200 Low Profile DIMM
theflash1932
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May 2nd, 2013 12:00
I would try clearing the NVRAM using the jumpers on the motherboard.
ScottsOutdoors
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May 2nd, 2013 14:00
I cleared the NVRAM and now it is saying "Memory address line failure." Any ideas? I appreciate your time helping me through this.
theflash1932
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May 2nd, 2013 14:00
Well, I'm kind of out of ideas:
- You said the original memory works, so the slots are working fine (probably).
- You said the memory works in an identical server, so the memory itself should be fine.
Is the other server that it does work in EXACTLY identical?
Seems like I saw an issue like this once were the system could only see so much of inserted DIMM's, but I can't remember the details.