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January 3rd, 2019 03:00

Poweredge R730 update stuck at Platform Specific ISO boot

Dear all,

Despite my efforts and probably almost all possibilities, I'm stuck whenever I try to boot on Platform Specific ISO.

I've tried both native and HTML5 consoles, also tried to update DRAC to the latest version (successfully) and it didn't change anything, the boot stops at the captured screen (see below)

This ISO file did already upgrade several servers (>10) successfully but I have this behavior on at least 2 for the moment (some remains, but didn't tried yet)

Any clue to move forward ?

In advance, many thanks and best regards

Stuck screenStuck screen

January 3rd, 2019 05:00

PS : Manual update from BIOS to latest version didn't help either.

1 Message

September 3rd, 2019 03:00

I had the same issue. Updating iDRAC / BIOS did not help me further.
Got it resolved by removing a QLOGIC HBA iSCSI card from the riser board. After that, the installer went trough.

So my advice is to remove (any) 3th party cards in the system when you have this issue.

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