Hi everyone Let me share my experience with this incident.
We follow differents suggestions from differents articles from Dell community and others externals sources whitout any positive change.
Then we decide test with the lower hardware configuration, starting with only CPU1, remember before we did not have server post test, with this configuration the mainboard start up successfuly, then we add the CPU3 and again the mainboard did not start neither make the post test, we remove CPU3 and add CPU's 2 and 4 the server start up ok.
We isolate the error on CPU3 socket, then we thoroughly inspect CPU 3 socket and find somes pins out of position, we fix them and finaly the server start up successfuly.
Daniel My
10 Elder
•
6.2K Posts
0
October 24th, 2019 10:00
Hello
We have an article on no POST no power troubleshooting. It should help fault isolate the problem.
https://www.dell.com/support/article/sln111201/
Thanks
saul_carestream
2 Posts
0
October 25th, 2019 09:00
Hi everyone
Let me share my experience with this incident.
We follow differents suggestions from differents articles from Dell community and others externals sources whitout any positive change.
Then we decide test with the lower hardware configuration, starting with only CPU1, remember before we did not have server post test, with this configuration the mainboard start up successfuly, then we add the CPU3 and again the mainboard did not start neither make the post test, we remove CPU3 and add CPU's 2 and 4 the server start up ok.
We isolate the error on CPU3 socket, then we thoroughly inspect CPU 3 socket and find somes pins out of position, we fix them and finaly the server start up successfuly.