Problem updating firmware for PERCC 3/Di

Question

So I have a PowerEdge 2500SC server and am trying to update firmware from 2.8-0 (Bld 6089) to newer. However update does not succeed:   This is in system log: Update failed Package: PE2500_PV750N_RAID_FW_WIN_A11.EXE Description: Adaptec PERC3/Di, v.2.8.1.6098, A11 Log file: C:\Dell\UpdatePackage\log\PE2500_PV750N_RAID_FW_WIN_A11.txt Exit code = 1 (Failure) This is the content of the file: ---   \Dell\UpdatePackage\log\support\PE2500_PV750N_RAID_FW_WIN_A11.log Update Package version: 2.0.0 (BLD_60) User: IPCCK\japica Collecting inventory... Running validation... The version of this Update Package is newer than the currently installed version.   Software application name: Dell PERC 3/Di RAID Controller Firmware   Package version: 2.8.1.6098   Installed version: 2.8.0.6089 Executing update... The update failed to complete; you must restart your system and try again. ==============================> Update Result <========================== Update was not applied ========================================================================= Exit code = 1 (Failure) 2007-04-06 12:52:51 --- Why doesnt update succeed? How can I fix the problem? The reason I am upgrading firmware is becouse of the following entris in Application log: The current firmware version 2.8-0 (Bld 6089) is older than the required firmware version 2.8-0 (Bld 6092) for a controller of model PERC 3/Di: Controller 0 (PERC 3/Di)

pcmeiners · Answer

Call Dell, there are command line switches to 'force' a flash

barhampa · Answer

I had the same problem on my PE2500 using the Windows package.

Try using the link PE2550-PV755N-281_6098-A10.exe . to create the floppies

This worked for me.

Message Edited by barhampa on 04-09-2007 08:11 PM

PowerEdge Hardware General

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