Unsolved
This post is more than 5 years old
3 Posts
0
52409
August 15th, 2014 10:00
R200 Unable to boot to OS
Hello. I'm guessing that this string has long been closed out, but it is so close to my issue that I'd like to see if I can reincarnate it; and I hope perhaps you can help me too! Please do tell me where to post this if I've got it in the wrong location.
First, my issue is with an R200 Server so that's a little different. Following a power outage the system was not coming up. A clean boot ended with an error indicating that the Dell SAS 6 Host Bus Adapter controller was bad: 'ERROR! Adapter Malfunctioning!' Fortunately, I had another system and swapped out the controller and then had to go through a similar process you already described here. The message now read:
Integrated RAID exception detected: Volume (00:130) is currently in state INACTIVE/DEGRADED. I was able to address this by going into the configuration (ctl>c) and activating the mirror. Once I did that it seemed a step closer. I believe that one of the disks was detected as missing but on bootup, I now see this message incicating that it now sees the drives: (Sorry, the editing in this box isn't working well...)
HBA ID LUN VENDOR Product Revision Capacity
1 0 0 ATA ST3250310NS NA08 232 GB
1 0 Dell Virtual Disk 1028 232 GB
LSILogic SAS1068E-IR 0.20.48.00 NV 28:06
And now, unfortuantely, I think windows tries to load, but I eventually end with this message: 'Windows could not start because the following file is missing or corrupt: \WINDOWS\SYSTEM32\CONFIG\SYSTEM. You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM. Select 'r' at the first screen to start repair.'
I have tried loading the windows setup disk to perform this operation, but when I select 'r' it tells me that it cannot find a hard disk.
Here are my questions not necessarily in this order: 1) Do you have any advice for me at this point? 2) Is it possible that I do have a missing drive in the system and need to replace it prior for the OS repair to work?
Thanks!
0 events found


DELL-Chris H
7 Practitioner
•
9.7K Posts
•
48K Points
0
August 15th, 2014 10:00
JoelServer,
It sounds like the issue may be that the drivers for the SAS6/ir weren't loaded when booting to the Windows recovery console. When you booted to the OS media, did you hit F6 to load drivers when prompted? If not then you will need to do that to see the drives. I am not certain from your post on the specific OS installed, but I will provide the driver for 2008 and 2003 x86 and x64. Let me know if it falls outside of this.
Drivers -
WS2008 - http://downloads.dell.com/FOLDER98600M/8/R194125.exe
WS2003x86 - http://downloads.dell.com/FOLDER98569M/8/R194052.exe
WS2003x64 - http://downloads.dell.com/FOLDER98577M/8/R194053.exe
If you are loading the drivers then go back to the SAS6/ir controller BIOS and let me know what you are seeing for the individual drives as well as the array status.
Let me know what you see.
JoelServer
3 Posts
0
August 16th, 2014 14:00
Chris, thank you so much for your reply and for placing this in a valid thread!
You are absolutely correct, I did not load any drivers on bootup. And sorry that I did not specify that the OS is Windows Server 2003 R2 Standard x64. Will the one for WS2003x64 cover that or do I require a different driver? Also, am I correct in guessing that I will be able to place the drive on a usb thumb drive for it to load?
Thanks!
DELL-Chris H
7 Practitioner
•
9.7K Posts
•
48K Points
0
August 18th, 2014 08:00
That should work. If using a USB you will need this utility - http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverid=R237984
Let me know how it goes.
JoelServer
3 Posts
0
August 18th, 2014 12:00
Ok, I have managed to load the USBKeyPRep utility and windows setup proceeds. (BTW, I learned during the process that I had the wrong media--this really is Windows 2003 32 bit). When I get to the Windows recovery console it asks me which windows installation I would like to log onto and the only option is D:\WINDOWS. As I said before I'm pretty sure that one of the hard drives has died. How do I get the system to point to the functioning drive so that it will boot from that drive?