R210 II firmware update issue

Hi,

 

Are you having issues updating SSD firmware? What error are you getting? Can you let me know the DPN# for the drives you have issue updating on. 

Sorry, Joey for that meaning-less post - I pressed the enter too soon and since then I was getting 'access denied' to edit my post, or reply or even do a new one.  Let me write to back again.

What's the best way updating all the relevant firmware on R210 II? So far, all of my attempts since have been failed so far. Using the old Dell Linux Repo or the new DSU - former fails saying it cannon find the package dell_ft_install and for DSU, it does install dell-system-update package okay but cannot run DSU on 11G h/w saying incompatible.

for ref. this is the page I followed for DSU: https://linux.dell.com/repo/hardware/dsu/

and This one for Linux Repo: https://linux.dell.com/repo/hardware/OMSA_6.3/

I see there are a number of updates available for my system (RAID, SATA, NIC etc.) and it's painful do manually one after another. I was using a CentOS7 Live disk for this and I don't have (and cannot use) any Windows atm. Anyone knows what I can try next? Really need to get the server ready to on or before the weekend.

Any help will be greatly appreciated!!

.

Hi,

 

well for the older systems we have two options available, manual installation or via the Dell Server Update Utility.

All the other options limiting the drivers to generation 12 and later. As the R210 II is a generation 11 system, you may try the SUU (https://dell.to/3iNDM1Y).

 

Let me know if that helped.

 

Best regards,
Stefan

 

 

according to the piece of info here and there in the Dell website, DSU repo supposed to work for from 11G to 13G. At least Dell Linux Repo should have worked - that was definitely for 10G/11G. My issue with Linux Repo was with some packages that not available in the repo any more, whilst it should be according to the documentation. Anyway, downloading SUU now. It says for 32-bit Linux in the title but does it work for 64-bit Linux as well?? or, just the packages in the ISO is 32-bit? -S

I believe the issue is that the update utilities no longer support updating 11gen and older via the https://dell.to/3iCGFlX or ftp page. So you have to use repository mgr to pull the repository for them to use locally. So as far as the 32bit or 64bit it wouldn't matter as your extracting the repository from it, not using it itself.

If I am misunderstanding the issue you're seeing let me know.

 

 

nah, this SUU is not working on a CentOS 7. 

I was keep getting a lot of missing packages/libraries related to  i686 and now got stuck with Java missing library error, which I cannot seem to resolve. Spent over 2 hrs. last night but none working so far. I've updated the BIOS manually but I think need to upgrade SATA (as I'm planning to put some new SSD) and NIC firmware. Getting increasingly inconvenient.

-S

Hey,

one last chance before you have to update manually. Try the Platform Update option in LifeCycle Controller. It might connect to our FTP and collect the catalog file.

Here is a video we created https://dell.to/2VXibu2 - it will guide you through the process.

 

If this also fails, you have to install the firmware manually.

 

Best regards

Stefan

Hi!

Just had a quick look and I don't see Platform Update in my left -side-menu. All I get this:

 Any idea why I'm missing that there? Lifecycle controller not enabled?

-S

So, that means this system was sold with the low-level or so-called entry version of USC. This one does not offer the platform update

 

You can ignore the video and move to manual installation.

no problem! Trying now and report here back soon.

Thanks for the video.

-S