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Last reply by 08-28-2012 Solved
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R420 - ESXi 5.0 - Missing NICs

Hello All,

I have a brand new R420 that is running ESXi 5.0 623860.  This server has an additional NIC (Intel) with 2 ports on it.  ESXi is only seeing the 2 onboard NICs and not seeing the expansion card.  I am assuming it is a driver issue, but I am having difficulities installing drivers on the server.  What exactly do I need to do to get this server to see the additional NICs.

 

Thank you,

John

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Thanks John. It looks like the expansion Intel NICs are being picked up as vmnic0 and vmnic1. It is the integrated Broadcom NICs that are not assigned, you are correct those are 5720s. That is supported by ESXi 5.0 ( www.vmware.com/.../detail.php ) with the tg3 driver. You can get that from my.vmware.com/.../details. Are you able to install it from there and then utilize the NICs?

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Hi John,

What is the Intel NIC chipset? Then we can try to find the right driver. It is probably e1000 or igb. You might be able to find the part number for the NIC on your order or the PCI device identifying information from running "lspci" in technical support mode on the host, and we can use either of those to determine the chipset and identify the driver.

Thanks,

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lspci says it is a Broadcom card, but not much more info than that.  I looked up the system configuration from the service tag but couldn't find any Broadcom cards on there to get the exact part number.  I am thinking it is the Broadcom 5720 DP 1Gb Network Interface Card, I got that info from the Dell Store.

000:002:00.0 Network controller: Broadcom Corporation

000:002:00.1 Network controller: Broadcom Corporation

000:008:00.0 Network controller: Intel Corporation I350 Gigabit Network Connection [vmnic0]

000:008:00.1 Network controller: Intel Corporation I350 Gigabit Network Connection [vmnic1]

3 Argentum

Thanks John. It looks like the expansion Intel NICs are being picked up as vmnic0 and vmnic1. It is the integrated Broadcom NICs that are not assigned, you are correct those are 5720s. That is supported by ESXi 5.0 ( www.vmware.com/.../detail.php ) with the tg3 driver. You can get that from my.vmware.com/.../details. Are you able to install it from there and then utilize the NICs?

Download the Dell Quick Resource Locator app today to access PowerEdge support content on your mobile device! (iOS, Android, Windows)

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Those drivers worked perfectly!! Once installed I rebooted the host and saw all 4 NICs.  Thanks for the help!

7 Gold

Another option is to install ESXi from the Dell media for 5.0.0 Update 1. This one has the drivers built in.

ftp.dell.com/.../VMware-VMvisor-Installer-5.0.0.update1-623860.x86_64-Dell_Customized_RecoveryCD_A00...

This link may say it's for an R420, but this ISO works for all current Dell servers (that support ESXi 5).

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