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R420 initializing iDRAC...
Dear, My server is "Initializing iDRAC..." and iDRAC initializing error, pls help me. The Poweredge R420 installed Win2012 R2 datacenter. Power on, it shows "Initializing iDRAC..." for a long time(about 15m), press F1 continues to boot up Win2012. Is wash big noise and the fans seem very fast. After 30 minutes later, the server will be power off abnormally. By the way, this server works normal when the OS Win2008 R2. After I upgrade win2012, the issue raised. Is there anyone give me suggestion and support? Thanks so much for your help.
DELL-Chris H
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April 19th, 2019 05:00
ToddCHEN,
With everything you stated I would confirm if the server is up to date, specifically the BIOS and iDrac. The reason being is that the issue doesn't appear on the older OS. What is the current version for both the BIOS and iDrac on the server? Also what is the specific errors you are seeing, I assume one is the SWC0700 error, are you seeing that and anything else?
Let me know.
ToddCHEN
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April 20th, 2019 01:00
Hi Chris, The R420 BIOS is FW package: 20.12.0-0004 CPLD version:104 Warning! iDRAC initialization error. Continuing to boot may yield unexpected power loss due to unkown power inventory and various fertures lost such as Remote Access, Active Power Management, Thermal Management, Inventory, LCD, or SYstem Error Reporting. Management Engine Mode: Active Management Engine Firmware Version: 0002:0001 Patch: 0005 Build: 006D SWC0700 error raised. My R420 service tag is . Pls let me know if more information. Thanks so much.
DELL-Chris H
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April 24th, 2019 08:00
The version given for the BIOS is in fact the idrac version, and is a few updates back. Would you update the two to current and verify if the issue persists?
Thanks
ogp
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June 13th, 2022 07:00
Hi Todd, im experiencing the same issue with PowerEdge R320.
I tried to run SUU on the server and it has to upgrade the IDRAC it shows errors.
Please help,
DELL-Chris H
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June 13th, 2022 08:00
Ogp,
Would you clarify what specific error you're referring to?
Also, what is the current revisions of the BIOS, iDrac, and raid controller?
Let me know.