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4 Posts
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485
December 29th, 2022 06:00
R720 not powering on
After shutting down my server (poweredge r720) i'm not able to boot it back up again. When i click the on button the fans spin for a second and then turn off again. when i leave the server unpowered for a couple of hours then it will turn on but turning it off and trying to turn it on again won't work. Power supply seems fine so i don't know what could cause this problem. Also, when it is on it keeps running. It doens't shut itself of it just has trouble starting.
video of what happens when trying to turn it on: https://youtu.be/x79sPVDfxTM
Thanks in advance
Aiden Storme
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aid5555
4 Posts
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December 29th, 2022 07:00
How would i check the iDRAC logs? I dont know which bios it is i will check tomorrow. The server behaves the same with one or two power supplies
DELL-Shine K
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3K Posts
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December 29th, 2022 07:00
Can you check Logs in iDRAC and see whether it have any useful information on failure. What iDRAC and BIOS FW you have on the server? You can also check only with one PSU and check the behavior
DELL-Shine K
6 Operator
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3K Posts
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December 29th, 2022 18:00
If you configured IP address for iDRAC, you can login to iDRAC web GUI using IP address and check the Logs section. If IP address is not configured for iDRAC, you can refer below link to configure an IP address for iDRAC
https://www.dell.com/support/kbdoc/en-us/000177212/dell-poweredge-how-to-configure-the-idrac9-and-the-lifecycle-controller-network-ip
aid5555
4 Posts
0
December 30th, 2022 01:00
LCD does not turn on. The server also did not start today which is weird. I've left it there for over a day and it won't turn on anymore now. the other times that it did i disconnected the cable out of the psu now i just turned of the power connector.
aid5555
4 Posts
0
December 30th, 2022 01:00
The server won't even turn on so i can't check the logs, thanks for the suggestion though.
DELL-Shine K
6 Operator
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3K Posts
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December 30th, 2022 01:00
Did you have LCD on the front panel? If yes can you check what it shows. iDRAC can work even if server is Off. You can also try to configure iDRAC when server is powering on after waiting for couple of hours.