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3 Posts

August 18th, 2021 07:00

Just went back to the server room and tried again and I realise now the rails are spring loaded and you need to push them back until the server clips into the rack.

So mystery solved.

1 Message

March 4th, 2022 06:00

I seem to be having the same problem that you experienced .  The R340 is sticking out about 2 to 3 inches when using the A12 sliding rails.  Are you saying that you just pushed harder on the R340 to get it to slide back into the rack? 

7 Posts

February 9th, 2023 04:00

Hello, we have the same problem. Pushing harder don't fix it.

Moderator

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4K Posts

February 9th, 2023 06:00

Hello,

please can you provide more details, which rails are you using? It is a new installation? 

And we are still talking for a PowerEdge R340?

Thanks

7 Posts

February 14th, 2023 05:00

Hello Marco,

Dell provided us A12 rails with the R340XL. And yes it is a new installation.

Moderator

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4K Posts

February 14th, 2023 06:00

Can you confirm the part number of the rails that has arrived? Also some photos of the installation?

Thanks

7 Posts

March 9th, 2023 01:00

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