Just went back to the server room and tried again and I realise now the rails are spring loaded and you need to push them back until the server clips into the rack.
I seem to be having the same problem that you experienced . The R340 is sticking out about 2 to 3 inches when using the A12 sliding rails. Are you saying that you just pushed harder on the R340 to get it to slide back into the rack?
Jackdoor
1 Rookie
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3 Posts
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August 18th, 2021 07:00
Just went back to the server room and tried again and I realise now the rails are spring loaded and you need to push them back until the server clips into the rack.
So mystery solved.
brianlee101
1 Message
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March 4th, 2022 06:00
I seem to be having the same problem that you experienced . The R340 is sticking out about 2 to 3 inches when using the A12 sliding rails. Are you saying that you just pushed harder on the R340 to get it to slide back into the rack?
Sandro.P
7 Posts
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February 9th, 2023 04:00
Hello, we have the same problem. Pushing harder don't fix it.
DELL-Marco B
Moderator
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4K Posts
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February 9th, 2023 06:00
Hello,
please can you provide more details, which rails are you using? It is a new installation?
And we are still talking for a PowerEdge R340?
Thanks
Sandro.P
7 Posts
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February 14th, 2023 05:00
Hello Marco,
Dell provided us A12 rails with the R340XL. And yes it is a new installation.
DELL-Marco B
Moderator
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4K Posts
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February 14th, 2023 06:00
Can you confirm the part number of the rails that has arrived? Also some photos of the installation?
Thanks
Sandro.P
7 Posts
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March 9th, 2023 01:00
The problem is solved for us please see: https://www.dell.com/community/Rack-Servers/PowerEdge-R340-A12-ReadyRails-II-Server-Rack-Installation/td-p/8215218/page/2
The A8 rails are suitable for us