Unsolved

This post is more than 5 years old

3 Posts

4884

February 22nd, 2006 19:00

SC 420 Random Restart (Windows XP Pro)

Hello everyone,

I'd like to start this post regarding my SC420 randomly restarting itself every 2 hours or so.

I bought this box (SC420, 512Mb RAM)from Dell late Dec 2004. One week later on I on modded the PCIExpress slot to make it work with the Radeon x300 PCI Express bought from Newegg. I then upgraded the RAM to 1GB (another $150 = 2x256 from Dell). The machine works flawlessly for 1 year, until last Thursday night (Feb 16, 06). Before, I left the box on 24/7 and nothing would happen. I'm running XP Pro SP2 and typically I just have Web design applications (Apache, MySQL, PHP) and Office running for local use (I bought the box because it's a server and it doesn't come with Window$, I have my own copy already to save me $200)

It started to restart itself and WindowsXP, after submitting the "serious error" back to Microsoft, told me the error is "DEVICE THREAD STUCK IN A LOOP" or something like that (I will post the exact error message the next time it happens.) I don't think this is an overheating problem because the box has been running fine for more or less a year. I have checked the fans and everything works well. The powersupply shouldn't be a problem either (same rational). The memory is not a problem either as I use Dell's ECC RAM only.

I have yet come to any conclusion yet but I'm posting here to see if anyone run into the same problem.

Cheers,

Alex

3 Posts

February 22nd, 2006 19:00

I dig around and found this post,

Beware of Dell 400SC bulged and failing capacitors
http://forums.us.dell.com/supportforums/board/message?board.id=pes_other&message.id=13069

Quite scary (and dissapointing) don't you think? I wonder if the SC420 ever uses the same motherboard as the 400SC. Hopefully not.

3 Posts

February 23rd, 2006 03:00

My computer since then has restarted at least 3 or 4 times. The error report page from Microsoft is

http://oca.microsoft.com/en/response.aspx?SGD=68a436da-d1e6-435e-ad1d-ae3a160cb538&SID=11

and the link to the KB is

http://support.microsoft.com/?kbid=293078

Please anyone helps!
No Events found!

Top