Oh, about the raid - when I had the old drive running, I installed Open Manage (I think - a few weeks ago) and that did not report raid anything - it definitely was not in a raid setup i.e. only 1 drive and it did not seem that I could enable raid (or I would have tried setting it to 1 to see if I could mirror the drive and then see if the new drive could run without errors).
I also looked in the bios setup - I couldn't find a place to say what the controller was or what raid levels it was capable of. Should I be able to see this from the bios screens?
We would need additional information, such as if there is a raid virtual disk configured, the raid controller install (if any) as well as the status of the Virtual Disk. I ask as if the drive that failed is in a raid array, which is redundant, then there may be no need to reinstall. If the drive wasn't part of a Virtual Disk, or was part of a raid 0, then the issue looks to be that the proper driver is needed to load. As the 2012 Foundation edition does seem to be supported. For the driver the file you stated is to update the Lifecycle Controller with the newer drivers. Not to point to to get the latest driver. If you confirm the raid controller installed in the server I can get the driver needed, or you need to run the update you have to update the Lifecycle Controllers drivers.
Thanks. I am not at this server but let me ask a quick question - can I guess that the lifecycle controller can be downloaded to a USB and then how do I update them - does it book off the USB to do the update or ?? In other words, how do I update the Lifecycle Controller - an F key on startup or ?
Thank you. You can update the Lifecycle Controller via the F10 at startup, then Platform Update , from there you can run the Platform update and then point to that file.
When I boot into F10, there is unfortunately no "Platform Update" option - only OS deployment, Hardware diagnostics, USC settings and about. The UEFI ver is 2.1; the USC ver is 1.5.5.18.
Do I have to update the bios first to get those options?
The download file for updating the Life cycle Controller Legacy is an exe file that needs to be run from Windows - but I cannot boot to windows. I tried putting back in the old drive but after a half hour, Windows still had not come up so I need to update the Lifecycle controller from the bios boot options..
AlbertGostick
16 Posts
0
August 7th, 2017 09:00
Oh, about the raid - when I had the old drive running, I installed Open Manage (I think - a few weeks ago) and that did not report raid anything - it definitely was not in a raid setup i.e. only 1 drive and it did not seem that I could enable raid (or I would have tried setting it to 1 to see if I could mirror the drive and then see if the new drive could run without errors).
I also looked in the bios setup - I couldn't find a place to say what the controller was or what raid levels it was capable of. Should I be able to see this from the bios screens?
DELL-Chris H
Moderator
•
9.7K Posts
0
August 7th, 2017 09:00
Albert Gostick,
We would need additional information, such as if there is a raid virtual disk configured, the raid controller install (if any) as well as the status of the Virtual Disk. I ask as if the drive that failed is in a raid array, which is redundant, then there may be no need to reinstall. If the drive wasn't part of a Virtual Disk, or was part of a raid 0, then the issue looks to be that the proper driver is needed to load. As the 2012 Foundation edition does seem to be supported. For the driver the file you stated is to update the Lifecycle Controller with the newer drivers. Not to point to to get the latest driver. If you confirm the raid controller installed in the server I can get the driver needed, or you need to run the update you have to update the Lifecycle Controllers drivers.
Let me know.
AlbertGostick
16 Posts
0
August 7th, 2017 09:00
Hi Chris,
Thanks. I am not at this server but let me ask a quick question - can I guess that the lifecycle controller can be downloaded to a USB and then how do I update them - does it book off the USB to do the update or ?? In other words, how do I update the Lifecycle Controller - an F key on startup or ?
Thanks,
Albert
DELL-Chris H
Moderator
•
9.7K Posts
0
August 7th, 2017 10:00
Thank you. You can update the Lifecycle Controller via the F10 at startup, then Platform Update , from there you can run the Platform update and then point to that file.
AlbertGostick
16 Posts
0
August 11th, 2017 20:00
Hi Chris,
When I boot into F10, there is unfortunately no "Platform Update" option - only OS deployment, Hardware diagnostics, USC settings and about. The UEFI ver is 2.1; the USC ver is 1.5.5.18.
Do I have to update the bios first to get those options?
The download file for updating the Life cycle Controller Legacy is an exe file that needs to be run from Windows - but I cannot boot to windows. I tried putting back in the old drive but after a half hour, Windows still had not come up so I need to update the Lifecycle controller from the bios boot options..
thanks