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October 21st, 2006 17:00
Symantec/Veritas Backup Exec 10D Software Load Problem
We have a Dell 2850 server loaded w/ MS Server 2003 R2. I just opened my Dell Tape Backup Software box to install the 10D Backup Exec software and ran into a small problem and need help.
I have (4) CDs plus the small yellow Dell SW license Key doc. I had to choose which CD to load and loaded the Backup Exec Version 10D for MS ServersPN-MG840 REV.A00. I chose that CD over the Backup Exec Version 10D Continuous Protection Server for what I thought were obvious reasons. Now I'm not sure.
I started installing the 10D software on our single 2850 server and when the SW asked for the serial # - I entered the SN off the back of the Yellow doc that was listed besdie the BE 10D for Small Business Server w/ Continuous Protection Server - SN-02-8381-2154-011XXX. The only other 2 options were SNs for the 10D Desktop/Laptop option or the Storage Exec 5.2 Quickstart Edition. Even though I have 4 CDs, there are only 3 SNs on the yellow SW license key doc that came with the CDs????
The SW wouldn't accept the SN I entered and I tried the other 2 and finally just accpeted the 60 day trial option so I could get the SW loaded - hoping to add the SN later within 60 days by contacting DELL or Symantec.
Can you help me with this problem?
I have (4) CDs plus the small yellow Dell SW license Key doc. I had to choose which CD to load and loaded the Backup Exec Version 10D for MS ServersPN-MG840 REV.A00. I chose that CD over the Backup Exec Version 10D Continuous Protection Server for what I thought were obvious reasons. Now I'm not sure.
I started installing the 10D software on our single 2850 server and when the SW asked for the serial # - I entered the SN off the back of the Yellow doc that was listed besdie the BE 10D for Small Business Server w/ Continuous Protection Server - SN-02-8381-2154-011XXX. The only other 2 options were SNs for the 10D Desktop/Laptop option or the Storage Exec 5.2 Quickstart Edition. Even though I have 4 CDs, there are only 3 SNs on the yellow SW license key doc that came with the CDs????
The SW wouldn't accept the SN I entered and I tried the other 2 and finally just accpeted the 60 day trial option so I could get the SW loaded - hoping to add the SN later within 60 days by contacting DELL or Symantec.
Can you help me with this problem?